Eric Cantu Email & Phone Number

As a Senior Solution Architect, I draw on my solution architecture, application management, and business process reengineering expertise to maximize return on large-scale business technology investments. My approach for achieving this is twofold: I define IT system specifications and standards and deploy unique, high-level design and solution architectures at both application and domain levels. Throughout my career, I have utilized this approach to not only drive profitability but also provide robust user solutions. During my latest tenure as Principal Architect IT at United Airlines, for instance, I deployed a new distribution capability by designing an end-to-end-purchase flow through KAYAK. I also ensured a consistent platform and user experience by integrating the NDC in the company’s 60% revenue generating GDS channel. My efforts dramatically improved customer satisfaction scores and secured multimillions in savings. Another key reason for my success is nurturing high-performing teams to meet project goals. I have managed and resolved hard-hitting team challenges such as transforming a change-resistant DevOps team for a new platform development project at United. I did this by performing a brain dump of build and best practices for scripting and build tools. Here are a few examples of how I streamlined business operations through robust solution development:- Real-Time Purchases: I reduced the mileage balance update process from 30 days to only 1 day for 30% of United’s partners. I achieved this by executing a real-time banking system.- Partner Engagement: I implemented a new CI/CD design for the DevOps platform, improving the application delivery time by 200%. - Channel Security: I built a company-owned secure gateway for United’s API management tool hosted on the cloud.If you are interested in working with someone who exhibits technical acumen for new application builds and directs enterprise architecture governance, email me: ecantu99@gmail.com.

Listed skills include Software Development, Continuous Delivery, Agile Methodologies, Airlines, and 40 others.