Eric Castro Email & Phone Number

Perris, Ca, Us

Riverside, California, United States

Provide workers compensation payroll services to all University of California employees within schools, clinics, and hospitals. Together we processed and maintained employees payroll who are approved for workers compensation benefits. We use PeopleSoft, BOX, Microsoft Office, and Zoom to complete the work.

Ontario, California, United States

Provide full scale recruiting services to CEVA’s CLS business where I carried a requisition load of 30 – 60 at any given time. Post, process, and manage requisitions for positions up through the professional level. I also processed I-9 verifications, background checks, and drug screenings. Used Workday, C-People, Hire Right, LinkedIn, OneDrive, Outlook, and Teams processing apps or systems to complete this work. I also assisted transition our needed recruiting information from Ingram Micro’s recruiting system to CEVA’s recruiting system while carrying a full recruiting case load.

Mira Loma, Ca

Provide recruiting services to Ingram Micro’s Mira Loma, Ontario, and Rancho Cucamonga warehouse locations. Process the temporary conversion process where I convert temporary employees to regular employees, these transitions consisted of transitioning 10 – 60 persons at one time. Worked with four hiring agencies to process the transitions for our temporary employees because the temporary employees where provided by these agencies. Post, process, and manage regular Ingram Micro recruitments, temporary recruitments, new hire orientation, I-9 verifications, background checks, and drug screenings. Use Workday, Jobvite, Fieldglass, Sterling, Hire Right, Guardian, LinkedIn, OneDrive, Outlook, and Teams processing apps or systems.

I served the Human Resources Human Services recruiting team. I provide full scale recruiting services to the Department of Public Social Services, Office on Aging, Housing Authority, Office on Aging, and the Riverside University Health System. I was assigned new recruitments and cert-to-hires. This included completing position evaluations to obtain as much information about the positions being filled. I also create an electronic test through the TAM recruiting system to help create a quality driven list of candidates for me to send to the department for interview. Once the department makes a selection, I complete a conditional offer and if the applicant accepts the offer, I forward their information to our pre- employment team for processing. We also decided to change the system we complete the recruitment process through, we moved from TAM to NEOGOV. This included being present for trainings which has prepped us to transition from TAM to NEOGOV starting on September 01, 2020. We are currently using NEOGOV for all our new recruitment’s processing.

I served the Human Resources Disability Access Office. I served the departments of Behavioral Health and the Assessor County Clerk Recorder in administering the interactive process for employees who are requesting a medical leave of absence or an accommodation due to their qualified disability, this is evaluated under the American Disability Act (ADA) and the Fair Employment and Housing Act (FEHA). Employees have the right to an interactive process under ADA and FEHA laws once they have exhausted or did not qualify for protected time under the Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), and / or Pregnancy Disability Leave (PDL). I informed and guided the employee, supervisor, and manager throughout the interactive process which ultimately ensured that the County of Riverside followed ADA and FEHA laws to minimize the County of Riverside’s liability, given a case became litigated. The interactive process could end with the employee returning to work at full capacity or an accommodated capacity, it could also end by the employee being separated from their position which is considered a no-fault separation. I maintained interactive process notes which detailed the entire interactive process with myself, the employee, their supervisor, and their manager. As a result of this process, I created and issued accommodation agreements, temporary accommodation agreements, acknowledgments of restrictions without accommodations, medical leave of absences, letters describing the discussions had regarding the employee’s medical status and outlook, letters to the employee describing their supervisor’s and manager’s decision regarding their request, disability retirement applications, and separation letters. A paper file and electronic file was maintained for each case that was given to me, my case load was about 20 – 30 cases during any given time. I also processed none-medical leave of absence requests for employees.

Riverside

I served the Human Resources Employee Services Division. I participated in bi-weekly payroll entry and comprise reports to ensure accuracy for four departments which include Animal Services, Public Health, Environmental Health, and Community Action Partnership. Issue and collect step increase notices for employees who are due step increases (annual raises). Assist department representatives in submitting complex or non-routine payroll corrections. Inform new employees of County and departmental policies and procedures regarding personnel and payroll reporting requirements. Explain and answer questions regarding available employment and benefits. Assist the employee in completing various benefit enrollment forms. Instruct departmental personnel in proper procedures for completing time sheets, retirement forms, work injury reports, leave of absence requests, and other personnel related documents. Complete record management of employee’s files and timesheets; filing, auditing, boxing, and sending files to storage facility.

Moreno Valley, California

I served the Riverside University Health Systems Medical Center's Human Resources Services Team. I provided human resource recruitment, employee relations, and administrative services. I completed, cert-to-hires, employee relation cases, and 8D pay advance requests. The recruiting aspect of this job was considered full scale recruiting, which included completing position evaluations, creating an electronic test through the TAM recruiting system, issuing required testing according to classification, completing a quality screening of the applicants, creating a certified hiring list so the department can interview and select from, and managing the selected applicant through the pre-employment process. This includes completing a conditional offer; describing a pay justification for approval once an agreement is established; check background and physical examination clearances, and negotiating a start date for the selected candidate. The employee relations aspect of this job included processing corrective counseling confirmation memorandums, probationary releases, medcert placements, medcert violations, medcert extensions, and other policy violations that needed processing. This included running TRC reports of employee time, interviewing managers and all employees or persons involved in the employee relations case, and issuing letters of discipline or correction when needed.

Riverside, California

I served the Human Resources Public Works Services Team. I provided recruiting and administrative human resource services to six departments in the County of Riverside including the Auditor-Controller Office, Agricultural Commissioner Office, Economic Development Agency, Parks and Open Space District, Treasurer-Tax Collector Office, and the Assessor-County Clerk- Recorder Office. I was mainly assigned new recruitments but I also completed bilingual pay requests, exit interview requests, cert-to-hires, data entry of employee relation cases, 8D pay advance requests, and spec revisions. This included completing position evaluations to recruit the best candidates for the position as possible. Creating an electronic test through the TAM recruiting system to help create a quality driven list of candidates for me to review for the department to interview. Once the department makes a selection I complete the pre-employment process which includes completing a conditional offer; create a pay justification for approval once an agreement is established; check backgrounds, physical examination clearances, and the organization of the applicants start date. I created justifications for 8D pay advance requests and received the approvals for the requests to be processed. I read, edited, and submitted revised job specs for four classifications, I needed to change and improve the language to better fit the department’s reported job duties during my position evaluation.

I served the County of Riverside's Commuter Services Division. I provide technical assistance to applicants and county department representatives in the creation of county vehicle carpool groups. Answer general questions in regards to the telecommuting program and RTA bus pass program. Manage and update a payroll log of data from the county vehicle carpool participants so that ACO payroll can take the needed deductions from the participants. Collect and analyze data from monthly mileage logs which are submitted to me by roughly 80 different county vehicle carpool groups. Collect and analyze individual trip logs from each participant within the groups. Create annual renewal packets for each county vehicle group which allows us to continue the deductions of each participant for the next fiscal year. Collect and analyze data from monthly billing reports to figure out if we lost or gained money for that month. Randomly select eight random winners per month using an excel formula and data from our data base to thank our participants for their efforts in reducing greenhouse gases. Provide potential or existing participants with ride match lists so they can create carpools. Marketing of the rideshare program to promote participation. Hand deliver incentives and vehicles throughout Riverside County to current participants. Trained a new employee.

Moreno Valley, Ca

I served the County of Riverside's Medical Center's Human Resources Payroll and Employee Services teams. I participated in bi-weekly payroll entry and comprise reports to ensure accuracy for the Auditor- Controller's Office. Collect information from supervising employees and write notes for complex or non-routine payroll corrections. Inform new employees of County and departmental policies and procedures regarding personnel and payroll reporting requirements. Explain and answer questions regarding available employment and benefits. Assist the employee in completing various enrollment forms. Instruct departmental personnel in proper procedures for completing time sheets, retirement forms, work injury reports, leave of absence requests, and other personnel related documents. Trained new employee.

Moreno Valley, Ca

I served the County of Riverside's Medical Center's Human Resources Payroll and Employee Services teams. I gave information to interdepartmental representatives in situations where judgment and interpretation of departmental policies and regulations are required. Perform complex clerical work requiring the application of laws, policies, procedures, and specialized terminology, Enter time sheet data into the People Soft network. Alphabetize and audit timesheets so the time keepers can enter the necessary data into our system in a timely fashion. Record management of employee files. File important documents like employee transaction forms (ETFs), employee status changes, benefit election forms, wage increase forms, and disciplinary action forms. Log online warrant requests that our clerks send to Auditor Controller Office (ACO), Collect important documentation from supervisors of all the departments in Riverside County Regional Medical Center (RCRMC) and provide a detailed report to my supervisor. Answer phone calls from employees who need assistance with payroll, benefits, or retirement issues. Keying payroll hours into the Peoplesoft system. Trained new employee.

Riverside, Ca

I served the Department of Public Social Services Self Sufficiency Division were I worked in the CalWorks and CalFresh office. I obtained documents from individuals to image documents into the C-IV system. Duplicate forms and other printed material; maintain records, perform data entry, prepare receipts, type, encode and transmit information, make computer inquiries to retrieve information, perform complex clerical duties requiring the application of laws, policies, procedures, give information to interdepartmental representatives, review a variety of forms and records for accuracy and completeness. Record and scan verifications of birth, income, property, and other required documentation according to standard procedures, send tasks to appropriate case managers in regards to the scanned items, accept income reports from clients reviewing them for completion and accuracy. Interpret program regulations and other relevant material for applicants. Assist the public by referring them to sources of information, Distribute application forms and explain how to complete them, research requested information for participants by consulting various available sources. Communicate effectively under stressful conditions with persons from a variety of social, cultural, and economic backgrounds. Operate paging system to locate individuals. Interpret basic laws, rules and regulations related to functions of the Department of Public Social Service.

Riverside, Ca

I served the Department of Public Social Services Self Sufficiency Division where I created copies of forms and other printed materials; maintained records, performed data entry, prepared receipts, responded to and sent e-mails, encoded and transmitted data, made computer inquiries to retrieve information, performed complex clerical work requiring the application of laws, policies, and procedures, gave information to interdepartmental representatives, reviewed a variety of forms and records for accuracy and completeness. Recorded verifications of birth, income, property, and other required documentation according to standard procedures, imaged documents and sent tasks to appropriate case managers, accepted income reports from clients reviewing them for completion and accuracy. Interpreted program regulations and other relevant material for applicants. Assisted the public by referring them to sources of information based on their needs, give out application forms and explain how to complete them, answer requests for information by consulting with various available sources. Operated a lobby paging system to call and serve customers per priority.

Riverside, California, United States

I assisted with making Child Support Service's paper case files into electronic case files. First, we manually reviewed paper cases and labeled all documents per a key code sheet that was provided. I was among the highest performing persons completing this task so they extended my assignment. I then took these paper files and uploaded the labeled documents within Child Support Service’s electronic case management system, I ensured electronic labels and needed notes were updated and accurate.

Anehiem, Ca

I assembled cable harnesses for different applications. I was assigned a single type of cable to assemble at a time, I was responsible for assembling two types of cables during my time there. I would create hundreds of cables per day, each cable needed to pass a tug test to ensure the quality of the product met set thresholds.

Desert Hot Springs, Ca

I was responsible for making the menu items that were ordered. This included sandwiches, pizza, pasta, wings, and bread sticks. I prepared all ingredients to ensure the food creation space was ready for orders and was clean. I prepared frozen dough for next day use. I answered phones, took orders, helped clean dishes, and took trash out. I assisted with closing and cleaning the store when needed.