Eric Chang Email & Phone Number

Melbourne, Victoria, Australia

Konica Minolta Business Solutions Australia is a market leading provider of integrated printing solutions with the power to transform the business environment.As a technology innovator aiming to create value for our customers and society, Konica Minolta invests continually in research and development in order to deliver inspiring products that give shape to ideas.Globally recognised for its award-winning products, Konica Minolta works closely with businesses to understand their needs and delivers a range of solutions including print and imaging technology, software and services for office and production print environments, as well as 3D printing and robotics.With a strong commitment to supporting and promoting the rights of people throughout its business and supply chain, in December 2018 Konica Minolta was awarded the 2018 Human Rights Award in Business by the Australian Human Rights Commission.Headquartered in Sydney, Konica Minolta delivers expert professional services with responsive client support through its extensive network of direct sales offices and authorised dealers.

Melbourne, Australia

The Ignite team has many years of experience delivering IT services. We are passionate about providing IT solutions that make a difference by delivering business growth.Regardless of what industry you operate in or where you are located in Australia, Ignite has a complete package of IT services that will make a difference for your business. With Ignite you get; fixed monthly fees, no hidden costs, no hourly rates and no more worries.

Melbourne, Victoria

Project managing technical aspects of roll-outs such as the VicSES MPLS 3G redundant router upgrades for Pacnet- Asia's largest privately owned Telecommunication Service Provider Specialties:- Configuration changes of Point of Presence core switches and routers- Provisioning provider edge and customer premise equipment routers- Cisco router configurations for public, private, MPLS and data centre services- Project engineering- ADSL, Ethernet, Fibre and 3G data services- Implementing BGP and RIP routing- Backup HSRP- Redundancy configurations- VPN, Tunnelling- QoS in MPLS implementation - Australian Security Vetting Service Clearance

Fitzroy

Technical lead at Fresh Dynamics, a Managed Services Provider and IT Project Development Company that offers network maintenance and security, server and storage deployments, support services and long term strategic IT planning for a range of small to medium businesses.Fresh Dynamics intergrator for Kaseya backend, main administration server, SQL database, web facing console and remote deployment service.Leading senior engineer in deploying the initial console administration rollover from MS Exchange to cloud based Microsoft Office 365 throughout Little Real Estate Pty Ltd head office and mentoring inexperienced colleagesto administer Cloud 365 accounts.Specialties include:- Management and deployment of LAN WAN Routers, and UTM VPN Firewall devices- Service of Microsoft Server and Exchange SBS and SBE in a production environments- Active Directory administration and management- Providing hardware and software solutions to clients- Cloud solutions deployment and administration (Office 365)- Management and reporting solutions (Kaseya)- Configuring and set-up of SMTP, IMAP, POP Internet Mail Protocols - Setting up remote access and virtualization - desktop solutions and terminal servers- Installing / setup of shared network devices such as printers, NAS and email to fax services- Configuring DHCP, DNS Servers and IIS Servers- Deploying and scripting Group Policy Objects- Setup and deployment of networking devices into expanding systems- Maintaining and securing network resources- Management of email filters, mail gateways, web hosting, DNS and affiliated services- Data backup, Backup Exec, Disaster Recovery- Blackberry Enterprise Servers and devices, ActiveSync

- Incident management and impact severity diagnosis- Ticket support, resolution and reporting- HP and client remote site Data Centre facilities support- Diagnosis and troubleshooting operations for field engineers - Backup, restoration monitoring and scheduling projects- Data storage tape operations and repair of faulty tape drives- Enterprise tape library operations- Proprietary HP Data Protector skill set