Eric Chao Email & Phone Number

Chelmsford, Ma

Direct end-to-end software, product development, and custom application projects. Formulate effective development and maintenance strategies utilizing Agile development practices to ensure delivery of high-quality software solutions. Approached issues with innovative solutions while keeping in mind best practices for clean code and meeting functional design requirements; proactively learning about new technologies to develop applications, debug code, document, and test software, and research/investigate any unknowns to increase performance and usability. Global Customs Management: -Developed/deployed cloud-based multi-country custom declaration management application from ideation throughout all stages of SDLC that reached it's one millionth filed declaration within three years. -Contributed to both front end and back-end development including implementation of microservices supporting customization and future product development. -Integrated support for customs declaration filing for > 20 countries. -Devised utility allowing for creation of quick and custom user interfaces (UIs) enabling quick deployment of XSD-based declaration. Flagship: -Created and maintained an enterprise level parcel shipping and management application. -Advanced to position of increasing scope and responsibility from Flagship's critical response focused delivering technical support to mitigate/resolve bugs escalated by both internal/external end users. Configurable Business Rules Module (CBRM): -Devised and launched cross platform service initially utilized for parcel shipping and later adapted and configured for integration with existing applications, i.e., Global Customs Management

Assisted in the testing and development of various systems. Developed various test programs for system testing. Assisted in developing framework for system testing automation

FPGA programming, diagnosing and functional testing of field return failures, Diagnosed and repaired RMA boards, designed board for testing power MOSFETs from schematic to layout, built test boxes for use across iRobot product line, Performed various acceptance/confidence testing, assisted with E3 testing

Engineering-Avionics/Flight Control Systems Department for CH-53K, schematic revisions and updates, assisted in design and integration of circuit panel schematics and build, aided in analyzing/updating Electrical "Start up" load analysis, assisted in development of load profiles to optimize "worst case" cold temperature loading