Provided custom designed technical solutions for both air and large-scale liquid cooled products. Supported $7.2M liquid cooled product line and 4 new air-cooled programs worth $2.7M in global sales. • Awarded 4 new air-cooled programs by proposing customer specific cooling module, engaging in commercial strategy with account manager, ensuring internal cost targets were achieved, and providing test cost for implementation.• Avoided margin erosion in liquid cooled product line, addressing plant and warranty issues with technical and process improvements.• Minimized test cost during product launch, obtaining agreement with customer to use historical vehicle and similar product testing.

Served as lead technical support for 2 new large-scale EGR programs worth $1.8M in replacement sales. New design proposal required new capital tooling, manufacturing processes, and cross-functional collaboration with plant and program management.• Worked with product development, virtual analysis, and manufacturing teams, identifying thermal durability improvements to meet evolving customer requirements.• Validated improvements through manufacturing trials, strain gauge data collection, and engine durability testing, resulting in 30% increase in product life. • Collaborated with global suppliers to optimize early prints and design concepts, identifying cost impact on various design changes.

Launched 12 new programs worth additional $6M in annual sales for 2 customers. Programs ranged from individual cooling components to integrated modules across 3 global plants. • Proposed market competitive product quotes with account manager by identifying and designing products, meeting customer performance, durability and serviceability goals while leveraging existing tooling and manufacturing processes to minimize customer investments. • Implemented effective sales strategy by collaborating with account manager, reestablishing $3M business relationship in annual sales.• Completed program management while supporting supplier, customer, and manufacturing reviews, resulting in 100% on-time plant launches. • Developed market assessments, evaluating and documenting competitors’ products at various trade shows

Secured 3-year contract for first time as primary supplier to largest global commercial vehicle OEM. Assisted in launch of 13 product variations within 26-month time frame at 2 different plants. • Accomplished program management through internal and external technical reviews, establishing program timing, and overseeing 100% on-time launches of 13 products. • Fostered effective relationships across marketing, production, and purchasing disciplines, ensuring customer requirements were clearly communicated.• Contributed cross-functionally, providing strategic direction with product development group.

Product engineer for manual and automated manual class 8 commercial transmissions. Supported field testing, diagnosing software bugs, and physical inspection of the units to document any durability concerns.