Eric Charbonneau Email & Phone Number

Mount Pleasant, Wisconsin, United States

Racine, Wisconsin, United States

• Provided custom designed technical solutions for both air and large-scale liquid cooled products. Supported $7.2M liquid cooled product line and 4 new air-cooled programs worth $2.7M in global sales.
• Awarded 4 new air-cooled programs by proposing customer specific cooling module, engaging in commercial strategy with account manager, ensuring internal cost targets were achieved, and providing test cost for.
• Avoided margin erosion in liquid cooled product line, addressing plant and warranty issues with technical and process improvements.
• Minimized test cost during product launch, obtaining agreement with customer to use historical vehicle and similar product testing.

Racine, Wisconsin, United States

• Served as lead technical support for 2 new large-scale EGR programs worth $1.8M in replacement sales. New design proposal required new capital tooling, manufacturing processes, and cross-functional collaboration with.
• Worked with product development, virtual analysis, and manufacturing teams, identifying thermal durability improvements to meet evolving customer requirements.
• Validated improvements through manufacturing trials, strain gauge data collection, and engine durability testing, resulting in 30% increase in product life.
• Collaborated with global suppliers to optimize early prints and design concepts, identifying cost impact on various design changes.

Racine, Wisconsin, United States

• Launched 12 new programs worth additional $6M in annual sales for 2 customers. Programs ranged from individual cooling components to integrated modules across 3 global plants.
• Proposed market competitive product quotes with account manager by identifying and designing products, meeting customer performance, durability and serviceability goals while leveraging existing tooling and.
• Implemented effective sales strategy by collaborating with account manager, reestablishing $3M business relationship in annual sales.
• Completed program management while supporting supplier, customer, and manufacturing reviews, resulting in 100% on-time plant launches.
• Developed market assessments, evaluating and documenting competitors’ products at various trade shows

Marshall, Michigan, United States

• Secured 3-year contract for first time as primary supplier to largest global commercial vehicle OEM. Assisted in launch of 13 product variations within 26-month time frame at 2 different plants.
• Accomplished program management through internal and external technical reviews, establishing program timing, and overseeing 100% on-time launches of 13 products.
• Fostered effective relationships across marketing, production, and purchasing disciplines, ensuring customer requirements were clearly communicated.
• Contributed cross-functionally, providing strategic direction with product development group.

Laurinburg, North Carolina, United States

Product engineer for manual and automated manual class 8 commercial transmissions. Supported field testing, diagnosing software bugs, and physical inspection of the units to document any durability concerns.