Eric Cheng Email & Phone Number

British Columbia, Canada

Oversees & manages entirety of project organizations. Provides consistent supports throughout. Leading overall sales gallery operations, ensuring the sites are optimized & structured to operate for years to come. Collaborating closely with varies of departments to tackle on daily operation items. Outsourcing vendors & trades to provide onsite maintenance.

British Columbia, Canada

Assist clients to conduct research to identify new market leads and customer needs.Develop a growth strategy focused both on financial gain and customer satisfaction. Creating, negotiating and closing commercial agreements. Ensure the clients will be instrumental in devising and implementing the marketing strategy for meeting sales performance targets in.

Vancouver, Canada Area

Leading overall sales operations for iconic high-rise developments such as Bosa Properties’ highly participated project located in Downtown Vancouver, and Westbank Corp’s project in Downtown Seattle. Provides direction and leadership to the operations support team, as well collaborating with the Sales Director in the planning and coordination of sales.

Managing all projects' on-site staffs training. Supervising Sales Coordinators, ensuring all works are with accuracy and timely processing of all on-site administrations. Act as a Senior Management roll, managing all administrations and operations for Sales Events, Project Completions, Customer Service, and Legal Inquiries.

To support sales representatives improve their productivity of selling. Act as a first point of contact for urgent calls, emails and messages. Contribute to customer satisfaction by ensuring the accuracy and timely processing of orders. Coordinating closely with senior management team with pricing, contract writing, and contract proofing. Prepare reports.

Perform on site pre-inspection and deficiency reviews coordinate and conduct homeowner pre-occupancy orientations. Supervise part-time Customer Relations staffs during building handovers and events. Receive, review, and resolve homeowner home warranty inquires. Assist Sales Department during opening events, provide showroom tour and contract writing service.

Monitor and maintain server activities, provide technical supports to photographers and customers. Supervising both in-house graphic design team and photographers across Canada. Review and approve proofs of printed copy, copy materials, and photographs. Ensuring production produces efficiently, cost effectively, and within quality standards.

Responsible for all sales activities targeting potential accounts or industries. Manage qualities and interpreting the client's business needs. Maintain close business relations with high profile clients, provide weekly medias and newsletters. Developing design briefs when needed for the Art Director. Prepare conference contents and reviews for weekly.

Collaborate with productions and sales representatives, with strategic marketing sales. Provide seasonal sales, events, electronic flyers, and brochures. Monitor and report website traffics, follow by improvements proposal. Provide training to the sales representatives to understand the language of every client, direct their visual elements to communicate.

Provide services such as Web Design, Brand Identity, Marketing Strategies, and Advertising Consulting. Out source other design agencies, collaborate with their production teams, and direct their visual elements and designs to meet client's needs; reach client's marketing deadline and goals.