Eric Cheng Email & Phone Number

Hong Kong

1. Successfully promoted insurance products and savings plans, effectively combining MPF accounts to provide comprehensive financial solutions to clients.2. Provided exceptional after-sales services, efficiently handling claims and reviewing policies, ensuringcustomer satisfaction and loyalty.3. Offered expert advice and solutions for general insurances, employee C&E, and MPF services, meeting the diverse needs of clients.4. Proactively explored new business opportunities through various channels, including cold calling, clientreferrals, street booths, and exhibitions, resulting in a significant increase in client base and revenue.5. Maintained clear and concise communication with clients, explaining complex insurance concepts in amanner easily understood by non-industry professionals.6. Diligently proofread all official documentation and materials, ensuring accuracy and error-free presentation.

Hong Kong, Hong Kong Sar

1. Plan and coordinate administrative procedures and systems and devise ways to streamline processes. 2. Ensure the smooth and adequate flow of information within the company to facilitate other business operations. 3. Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints. Monitor costs and expenses to assist in budget preparation. 4. Organize and supervise other office activities. 5. Oversee facilities services, maintenance activities, and tradespersons (e.g. electricians, IT). 6. Manage company vehicles. Monitor and provide coaching and guidance to drivers.

Hong Kong

1. Manage the recruitment and selection process, including recruiting, interviewing, hiring and onboarding.2. Develop and implement HR strategies and initiatives aligned with the overall business strategy. 3. Bridge management and employee relations by addressing demands, grievances or other issues. 4. Support current and future business needs through the development, engagement, motivation and preservation of human capital. 5. Maintain employee records according to policy and legal requirements.6. Oversee and manage a performance appraisal system that drives high performance.7. Design and execute employee retention strategies. 8. Investigate employee issues and conflicts and brings them to resolution.

Birmingham, United Kingdom

United Kingdom

Master Of Arts - Global Business Management

Bachelor Of Arts - Hospitality Business Management