Quality Assurance Manager, Safran Landing Systems Services Singapore Pte. Ltd.
Singapore
- Accountable to the Business Support Director for the overall quality function in the organization.- Lead the QA department, consisting of three QA Engineers and one Calibration Technical Specialist.- Direct, plan, and implement inspection standards, methods, and procedures used by the repair station to ensure compliance to all applicable Civil Aviation Regulations and equipment manufacturer's specifications.- Develop and implement Key Performance Indicators for the department.- Responsible for planning and managing the company’s audit program.- Provide technical and quality support for the landing gear maintenance, repair, and overhaul operations.- Develop and qualify suppliers to meet company, engineering and regulatory requirements.- Manage and resolve quality / supplier quality issues.- Responsible for the overall quality function of a Part 21 DOA Organization.- Provide training on root cause analysis / 8D Methodology to the organization, and coach problem resolution team members on the application of problem solving methodologies.- Reinforce and facilitate problem solving through being a permanent member of the company’s 8D review committee and Corrective Action Board.- Analyze non-conformance data to identify trends, including Human Factors, and develop action plans to address identified issues. Accomplishments:- Headed cross functional project to obtain the CAAS Part 21 Design Organization Approval, to meet key company’s performance objectives.- Led or contributed to 8 Continuous Improvement Projects to streamline the quality management processes. - Achieved significant improvements in business performance by driving reductions in escapes and costs of poor quality.
