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Eric Chong is listed as Senior Team Manager@ Klook | Customer Support| Klook at Klook, a company with 1056 employees, based in Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia. AeroLeads shows a matched LinkedIn profile for Eric Chong.
Eric Chong previously worked as Senior Team Lead (Cantonese & Mandarin) at Klook and Team Manager ( Agoda Project ) Cantonese & Mandarin at Igt Solutions. Eric Chong holds Diploma Of Education, Marketing, 3.0 from Tunku Abdul Rahman University College (Tarc).
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As a Senior Team Lead Manager at Klook, I specialize in the outsourcing industry for travel and financial verticals. I have a comprehensive understanding of the BPO landscape, thanks to my journey from an Agent to a Senior Team Leader in the customer service industry. I have a Diploma of Education in Marketing from Tunku Abdul Rahman University College (TARC), which gives me a strategic perspective on how to promote and attract customers for various projects. I also have hands-on experience in real estate sales, where I cold-called prospects, made appointments, and followed up with loan cases. My current role as a Senior Team Lead Manager has enriched my understanding of diverse business environments and cultures, and has strengthened my ability to manage client relationships while leading the team. I have contributed to a consistently improved customer satisfaction and business growth for IGT Solutions and its clients, such as Agoda. Now I continue growing in Klook which also same industry.I am motivated by the challenge and opportunity of working in the outsourcing industry, and I value collaboration, innovation, and quality. I bring a unique blend of skills, experiences, and education that make me a valuable asset for any organization.
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Federal Territory Of Kuala Lumpur, Malaysia
-Work closely with the team, motivating, coaching to help them achieve their KPIs.-Specialized assigned to do hiring for CN & HK candidates interviews.-Execute any ad hoc task from Operations/ Assistant Manager-Being foresight and good business sensitivity to identify any business risk and proactivity to report to operation manager.-Manage day-to-day line.
Federal Territory Of Kuala Lumpur, Malaysia
-Work closely with the team, motivating, coaching to help them achieve their KPIs.-Specialized assigned to do hiring for CN & HK candidates interviews.-Execute any ad hoc task from Operations/ Assistant Manager-Being foresight and good business sensitivity to identify any business risk and proactivity to report to operation manager.-Manage day-to-day line.
Federal Territory Of Kuala Lumpur, Malaysia
Responsibilities:Cold calling to looking for new customersPromote and attract company project to customerMake appointment with customer to view sales galleryBrief and promote sales gallery to customer Follow up case loan with bankers
Federal Territory Of Kuala Lumpur, Malaysia
Amazon ProjectResponsibilities:Answer clients questions related to product through phone and emailEscalate clients’ requests and complaints to appropriate specialist Update clients about their requests and complaints status accordinglyProvide full support to end user following protocols, focusing on quality and appropriate communication, using.
Federal Territory Of Kuala Lumpur, Malaysia
Explain the importance and awareness of financial investment to customer.Promote company’s product to customer Initiate to source & identify new and potential customers.Identify market trends, develop competitor activity with purpose of improving and enhancing self convincing skill while promote our company to customer for comparison between our.
Taiping, Perak, Malaysia
Develop good relationship with the current and prospective tenants whilst building and maintaining a strong rapport with retailers, vendors as well as customerTo source, identify, negotiate and secure suitable and appropriate brand/tenants which fit the retail space.Identify market trends, develop database of competitor activity with purpose of.
Other employees you can reach at klook.com. View company contacts for 1056 employees →
Rachel Lee
Colleague at KlookSingapore, Singapore, Singapore
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SA
Shamil Azlan
Colleague at KlookBatu Caves, Selangor, Malaysia, Malaysia
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Pei Yen Chan
Colleague at KlookWP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
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SS
Sofianazira Syamsul
Colleague at KlookWP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
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YO
Yana Orekhova
Colleague at KlookTaipei, Taipei City, Taiwan, Taiwan, Province Of China
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ON
Orsolya Neszmélyi
Colleague at KlookLondon, England, United Kingdom, United Kingdom
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SR
Samantha Rae Ang
Colleague at KlookMetro Manila, National Capital Region, Philippines, Philippines
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AS
Aarti Sharma
Colleague at KlookRajasthan, India, India
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唐容达
Colleague at KlookShenzhen, Guangdong, China, China
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YJ
Yeoneun Jeong
Colleague at KlookSeoul, South Korea, Korea, Republic Of
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Quick answers generated from the profile data available on this page.
Eric Chong works for Klook.
Eric Chong is listed as Senior Team Manager@ Klook | Customer Support| Klook at Klook.
Eric Chong is based in Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia while working with Klook.
Eric Chong has worked for Klook, Igt Solutions, Df Realty Sdn Bhd, Webhelp, and Sqas Consulting.
Eric Chong's colleagues at Klook include Rachel Lee, Shamil Azlan, Pei Yen Chan, Sofianazira Syamsul, and Yana Orekhova.
You can use AeroLeads to view verified contact signals for Eric Chong at Klook, including work email, phone, and LinkedIn data when available.
Eric Chong holds Diploma Of Education, Marketing, 3.0 from Tunku Abdul Rahman University College (Tarc).
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