Eric Chow Email & Phone Number

Eveleigh, New South Wales, Australia

South Eveleigh

Belle Vista Australia

The responsibilities of the credit analyst include analyzing credit data and financial information of persons or companies that are applying for credit or loans to determine the risk that the bank, or other lending or credit-granting institution will not recoup funds loaned. The level of risk is then used to determine if a loan or line of credit will be granted, and if so, the terms of the loan, including interest rate. Credit analysts will prepare reports based upon their findings to help make decisions on lending and credit-worthiness.

North Ryde

 Real time adherence, ACW and break code usage Intraday reporting and communications Coordinate shift swaps and update schedules Managing of staffing to ensure optimal performance to forecast Telephone skill and work type changes to ensure targets are achieved Manage overtime requests and coordinate for the business Annual leave and sick leave requests Entering schedules ,UPL and break optimisation  Other adhoc duties

North Ryde

• Demonstrate a high level of professionalism and strong customer service orientation• Ensure all interactions, decisions and details are updated and recorded accurately • Have a good understanding of client needs and provide appropriate solutions to queries• Work within a team environment by supporting team members and actively participate and contribute in team meetings • Participate in training and development activities to help identify and meet own learning and development needs• The ability to work within a high volume environment • Answering incoming calls and responding to caller’s queries effectively • Respond to customer emails and web chat using resources available within the specified time frames• Adhere to Key Performance Indicators • Professionalism and strong negotiation skills

Mid City

 Providing excellent customer service. Process customer complaints and refunds. Plan daily work schedules for team members. Plan, training and evaluation of staff members. Help support and organise instore operations. Counts and balances cash register and receipts at the end of the day. Adherence to internal processes and systems. Lead and organize team members to work efficiently.

Alexandria, Sydney

 Daily office duties. Liaison with clients. Communicate by phone and email. Adherence to internal processes and systems. Help support and organise office.

Sydney, Australia

 Warranty authorisation. Unpack merchandise. Stock shelves, counters, tables with merchandise; keep merchandise orderly and neat in appearance. Point of sales. Ability to work well in a team. Warehousing. Handle complaints. Data input Handling customer phone calls Drive forklift  Building desktop system

Sydney, Australia

 Unpack merchandise. Stock shelves, counters, tables with merchandise; keep merchandise orderly and neat in appearance. Providing excellent customer service. Able to deal accurately and drive sales. Ability to work well in a team. Create pleasant customer experience.

Sydney, Australia

 Accepts payments and follow established procedures for different types of transactions e.g. cash eftpos, credit, calculating discounts. Counts and balances cash register and receipts at the end of the day. Greet and acknowledge customers. Providing excellent customer service. Follow certain instructions and fill out forms to process special orders such as refunds/exchanges. Unpack merchandise. Stock shelves, counters, tables with merchandise; keep merchandise orderly and neat in appearance. Arrange merchandise on counters or tables to promote sales. Trains new sales staff in basic operations and procedures. Clean shelves, counters or tables. Visual merchandising

Bachelor'S Degree, Marketing

A marketing degree with a strong foundation in business, combined with an in-depth knowledge of marketing, focus on complex economic.

Certificate Iv, Business Administration