Eric C. Email & Phone Number

Jakarta, ID

Oslo, NO

Stans, CH

• Achievements:
• Co-championed multiple six-figures deals to secure a new logo from a major oil and gas conglomerate and energy company
• Championed successful takeovers for over ~5+ clients, guiding them seamlessly from their previous vendors to SoftwareOne.
• Strategically elevated SMB account acquisitions by 30% within three quarters. Responsibilities:
• Initiate and manage the complete sales cycle, including prospecting, qualifying leads, presenting solutions, negotiating contracts, and closing deals.
• Proactively identify and engage with potential clients to drive sales opportunities.

Taipei, Taiwan, TW

• Achievements:
• Initiated conversation with ~250+ new qualified accounts, resulting in 10 closed deals from eCommerce, OTT, FSI & education accounts worth of 6 figures in total
• Constantly achieved & exceeded target standards, with the highest personal record of 280%.
• Enhanced outreaching productivity by 70% through the use of Sales Engagement Platform
• Achieved right prospect rate of 95%Responsibilities:
• Conduct in-depth market research, analyze businesses' pain points and initiate business strategies, act as an Electronic Commerce (EC) business consultant to discover client’s opportunities for optimization and.

Irvine, CA, US

• Achievements:
• Ranked 1st in terms of KCS link percentage resulting in major improvement for Customer Service efficiency and effectiveness, therefore enhancing Productivity. (14% above KPI).
• Ranked 1st in terms of Ticket Handling Volume (Productivity) in the new batch hire (30% above KPI).
• Top 5 in terms of CSAT in the team (5% above KPI).Responsibilities:
• Resolved an average of 400 inquiries for US, EU, AU, & PH market in any given week and consistently met performance benchmarks in all areas (speed, accuracy and volume).
• Leverage issue tracking software (JIRA) to collaborate with multi-functional teams including product team and technical consultant team while serve as a first line technical support to ensure overall customer and.

Achievements:1st Winner at Hult Prize On Campus at Ming Chuan UniversityAn Integrated Platform & Lifestyle App that puts the power of fighting deforestation back into the hands of the people. By creating healthy habits, such as walking, exercising and making better, more conscious consumption.

Singapore, SG

• Assisted program management by supporting fundraising events, managing schedules and tasks, consolidating meeting notes and maintaining documentation.
• Facilitated communications between MOX and 12 portfolio companies based in India & SEA focusing on mobile software development.

Banqiao Dist., New Taipei City, TW

Jakarta, Jakarta, ID

Jakarta, Jakarta, ID