Eric Cintron Email & Phone Number

Orlando, FL, US

Dublin 2, IE

• Novetta purchased by Accenture Federal Services.
• Conduct architectural assessments and define solutions for moderately complex problems. Design, build, deliver and run the engagement's, platform's and/or product's required architecture (i.e. development, operations.
• Provide the work's technical conscience, defining and driving the right solution to meet the technical performance, scalability, flexibility, operations and capability needs
• Systems and software engineering team to design, implement, test and troubleshoot software solutions in support of C4ISR product applications, system infrastructure, and OCONUS operations.
• SME for managing complex RedHat SELinux for 6.x/7.x
• Work with software, test, and system engineering within an Agile software development process

Arlington, Virginia, US

• System and Network Administrator, and Section Leader for a Quick Response information systems team.
• Tier 2 Helpdesk supervisor for Air Force, Marines, Army, and Navy units throughout Kuwait, Afghanistan, Egypt, Qatar, and Jordan.
• Proficient in network cabling, audio/visual setups, and video teleconferencing systems. Perform senior operator and systems administrator duties for unit level maintenance functions on assigned systems.
• Compile production report data and quality control information. Writes, analyzes, edits, tests, and modifies computer programs. Troubleshoots software using established debugging procedures
• Over 6 years proficiency in Active Directory Services, Managing User administration, Groups, Organizational Units, Group Policy objects, Administering and Managing DHCP, and DNS.
• Experience in Administering Windows File and Print Servers, and exchange 2003/2007

Mclean, VA, US

• Systems and software engineering team to design, implement, test and troubleshoot software solutions in support of C4ISR product applications, system infrastructure, and OCONUS operations.
• SME for managing complex RedHat SELinux for 6.x/7.x
• Work with software, test, and system engineering within an Agile software development process
• Deploy to OCONUS customer sites to install, configure, test, and troubleshoot the C4ISR product application in support of on-going military operations
• Manipulate and edit files, directories, and links from both command line and graphical interface
• Manage a help desk account to track all C4ISR product application issues from identification until resolution

North Chicago, Illinois, US

• Professionally provide phone and remote technical support for over 10,000 users in over 25 countries.
• Effectively manage active directory objects, security groups, exchange objects, over 65 domains globally located.
• Create, categorize, and escalate tickets using service now and provide remote support using LogMeIn.
• Set up, and configure VPN enrollment though Cisco and Citrix for remote users to access resources securely.
• Design installation, management and routine upgrades of VMWARE infrastructure
• Schedules and perform VMware installations, patching and upgrades and maintains them in accordance with established client’s

Maitland, Florida, US

• As the Network Administrator my responsibilities for all physical and logical servers hardware and software build, phone system configuration, and support for all Market Traders Institute cloud assets and remote.
• Provides setup and maintenance of the LAN, MAN, and WAN, the physical and logical servers and server software, and the telephone and related systems. (50%)
• Performs the Windows Active Directory (AD) activities necessary to manage the company’s access and security restrictions to files, folders, and programs. (30%)
• Completed all projects assigned by coordinating resources and timetables with user departments and data center.
• Performs routine Database Administrator (DBA) duties (10%)
• Performs computer hardware maintenance (5%)

Alpharetta, GA, US

• Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
• Provided continued maintenance and development of bug fixes and patch sets for existing web applications.
• Diagnosed and troubleshooted Window processing problems and applied solution to increase company efficiency.
• Facilitated weekly audio/visual conference for home office, new user setups, and network cabling.
• Perform system policy issuance