Eric Clegg Email and Phone Number

Serviced clients with a range of credit ratings for Ontario’s largest specialty auto loan company Built relationship with a large roster of suppliers to help clients in a myriad of scenarios- Worked with banks, insurance brokers, and auto body shops to get best prices for each clientProvided truly comprehensive service - secured loans that otherwise might not be approved- Put prospects at ease during credit assessments through a professional tactful manner- Educated clients on their credit status and how to improve credit - Secured co-signers by reaching out to potential co-signers and addressing objections- Setup insurance for clients, obtaining best rates for clients - Obtained bank loans by knowing which banks to approach for different scenarios- - Helped clients meet bank criteria – explained criteria and gathered information from clients- - Located and tracked down all required bank documents- - Initiated consumer proposals, verified income, demonstrated active debt payments- Arranged & set budget for car repairs in view of customer satisfaction and achieving profit- Obtain licensing and new plates- Coordinated drivers for home delivery of cars including drivers reviewing paper work with clients- Followed up with clients to resolve issues related to car, loan, and insurance Excelled at selecting cars for clients- Contributing skills: reads people well, asks questions that assist in decision making, and strong market knowledge- Sourced cars from 5,000 car database across 29 dealerships- Understands when to give clients options and when to assist clients in making a decision

Sold pre-owned cars, YTD closing ratio 7% above industry averageGenerated new business- Built a personal brand of helping people with everything car related, resulting in steady volume of people reaching out with car inquiries- Generated referrals by maintaining relationships with clients- Very active in social media and in-person networking Quickly pinpointed customer recommendations – built rapport and trust quickly- Created a familiar experience for the customer and educated customers on dealership assistance- Excelled at assessing needs – found priorities, objections, and the decision maker- Leveraged large inventory available to corporate stores- Balanced getting best trade-in amount with profit goals by a solid finance manager relationshipProvided value-added service by following up with customers and being available 24/7- Let clients know to “call me before calling service”- Reminded clients to come in for service and talked to clients when they came for service- Followed up with clients after repairs

- Top pre-owned sales representative, focused on pre-owned cars- Obtained a healthy supply of referrals by developing relationship with clients and local residents- Developed collaborative relationships throughout the dealership - with other top performers, management, and service staff- Maintained excellent inventory knowledge

- Promoted from detailer to sales representative in recognition of taking initiative to learn business and ability to develop relationships with across the board (clients, sales, service, suppliers)- Managed dealership on Sundays, overseeing team of 3 from sales, mechanics, detailers- Sold 15 cars per month, and arranged financing- Purchased cars at auctions, ordered parts to repair cars, and marketed cars on various platforms- Demonstrated car and reviewed paper work when clients picked up cars