Engineering & I.T. Technician (Sr Desktop Support and Systems Administrator) iHeart Media & Entertainment Denver, CO Dec. 2012 – Jan. 15, 2020• System Administration of Windows Server / 2008 / 2012/ 2019 (DHCP, File & Print Servers, AD Groups Permission, Patching, Backups, server rebuilds).• Rack Room (Small Data Center Management) Telco Room CSU/DSU vendor access.• Software Configuration / Installation / Support / Upgrade of applications G-Selector, NexGen, Xtrends, Media Monitors. • Network Support of LAN (core &18 cisco switches) to assist WAN team. • Installed Ubiquity UniFi Wireless Network throughout 4 story building. • Deployed Cisco VOIP Switches to 4 floors October 2019 and transitioned building to VOIP Phones.• AT&T VOSS VOIP Management of CISCO Catalyst 2960-X VOIP switches which replaced 2960G. • Maintained Revenue generation during outages of live AM & FM broadcast via ECR Emergency Control Room, failover and live assist.• Supported 250 Plus End Users (Radio Personalities, Accounting, Sales, other departments).• Performed Audits (Antivirus, Hardware, Activity Directory, Asset tagging, Software, Printers).• Rapid Deployment Win7 & 8.1 & Win 10 Desktops/Laptops w/MDT/ADS Microsoft Deployment Tools. • MAC Book and MAC Tower support Audio Video Studios and Market President. • Smartphone & Telephony Support – (Apple IOS, Android, etc). • Raspberi Pi configuration for Streaming Video of iHeart Media Sizzle Reels (Events) as well as traffic cameras from TTWN Total Traffic and Weather department.• Provided support & training of colleagues I.T. Technicians & Radio Engineers.

Media Ops Network Management over CDN server farms for a variety customers such as Netflix, Microsoft, PlayStation, Facebook, Photo bucket and many more. Linux based systems and proprietary application support.Operations Technician II, Level(3) Communications Broomfield, CO Dec. 2010 – Nov. 2012 Media Ops Network Management of Content Delivery Network (CDN) server farms. Globally serving customers like Netflix, Microsoft, PlayStation, Facebook, Hulu, Photo Bucket and many more. Centos Linux based systems and proprietary application support. • Upgrade & Maintenance of Linux Based CentOS Clusters / Agents BIOS, Drive, Network, Applications. • Server reimaging (CentOS Linux) and return to service. • Responsible for Network between nodes to Force 10 switch/routers including DNS.• Monitoring and Support (Site statistics, graphs through put, nodes, agents). • Managing bridge calls and escalations• Remotely Assist Gateway Technicians with repairs and RMA’s• Create and update existing documentation• Train New Employees• Monitoring and handling bridge calls.• Centos 5 Servers, Ubuntu Linux Workstations, Windows 7

Service Desk Support of users at ShaneCo Diamond and Jewelers.

The Distributed Systems Analyst position at Visa requires knowledge and expierience with multiple OS's (AIX, SUN, LINUX, HP TANDEM, WINDOWS), intermediate concepts of Database, Network, IBM MQ, Veritas Clustering/mount point allocation, Storage Management SAN allocations and much more. We monitor and maintain systems, provide Change review / approval, coordinate with all specialized groups to ensure that maximum uptime is maintained. We are a focal point in day to day operations.Distributed Technical Support Analyst Performed 1st level monitoring and trouble shooting of 1500+ Windows 2003 & 3500 SUN Solaris 8/AIX/ Linux Servers.

Managed system security on 900 + shared accounts (18,000 + users), Remote Server Administration and 84 + collocated/leased server projects for British American Tobacco (BAT), Countrywide Homes, Moody’s Investor Services, McDonalds, Price Water House Coopers, Ziff Davis Media/Net. • Administered 350 + NT servers/2500 end-points remotely with “IBM Netfinity Director”.• Created/Updated Technical Documentation & Problem tracking for corporate use.• Monitored and maintained customer proprietary Domino databases. • Saved $12,000 monthly revenue on “Webtrends” Web reporting tool service for 450 shared web and 50 + dedicated server customers.• Performed migration of customers from Lotus Notes R4 to R5 Web servers• Planned and implemented X.25 Dial Up service provider migration of 2000 global users from Equant to UUNet. • Certified Lotus Notes Administrator R5