Engineering & I.T. Technician (Systems Administrator)
Engineering & I.T. Technician (Sr Desktop Support and Systems Administrator) iHeart Media & Entertainment Denver, CO Dec. 2012 – Jan. 15, 2020• System Administration of Windows Server / 2008 / 2012/ 2019 (DHCP, File & Print Servers, AD Groups Permission, Patching, Backups, server rebuilds).• Rack Room (Small Data Center Management) Telco Room CSU/DSU vendor access.• Software Configuration / Installation / Support / Upgrade of applications G-Selector, NexGen, Xtrends, Media Monitors. • Network Support of LAN (core &18 cisco switches) to assist WAN team. • Installed Ubiquity UniFi Wireless Network throughout 4 story building. • Deployed Cisco VOIP Switches to 4 floors October 2019 and transitioned building to VOIP Phones.• AT&T VOSS VOIP Management of CISCO Catalyst 2960-X VOIP switches which replaced 2960G. • Maintained Revenue generation during outages of live AM & FM broadcast via ECR Emergency Control Room, failover and live assist.• Supported 250 Plus End Users (Radio Personalities, Accounting, Sales, other departments).• Performed Audits (Antivirus, Hardware, Activity Directory, Asset tagging, Software, Printers).• Rapid Deployment Win7 & 8.1 & Win 10 Desktops/Laptops w/MDT/ADS Microsoft Deployment Tools. • MAC Book and MAC Tower support Audio Video Studios and Market President. • Smartphone & Telephony Support – (Apple IOS, Android, etc). • Raspberi Pi configuration for Streaming Video of iHeart Media Sizzle Reels (Events) as well as traffic cameras from TTWN Total Traffic and Weather department.• Provided support & training of colleagues I.T. Technicians & Radio Engineers.
