Eric Conrad Email and Phone Number
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Eric Conrad personal email
Eric Conrad phone numbers
Eric Conrad is a Hotel General Manager at New Waterloo. He possess expertise in hospitality management, guest service management, event management, restaurant management, training and 14 more skills.
New Waterloo
View- Website:
- newwaterloo.com
- Employees:
- 75
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General ManagerNew Waterloo May 2024 - PresentCleveland, Ohio, United StatesCleveland’s Fidelity Hotel..a new type of luxury, coming 2025
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General ManagerWinegardner & Hammons Hotel Group Mar 2019 - May 2024Cleveland, Ohio -
General ManagerPyramid Hotel Group Sep 2018 - May 2024Cleveland, Ohio, United States -
Assistant General ManagerCleveland Marriott East Aug 2018 - Mar 2019Cleveland/Akron, Ohio AreaCleveland Marriott East
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Service Culture ChampionWestin Bonaventure Hotel And Suites Aug 2015 - Aug 2018Greater Los Angeles AreaCertified Starwood Hotel and Resorts Service Culture TrainerTrained associates on guest service, service recovery, personalized service, core values, human truths, understanding guests and trip personas and much more.
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Guest Services Manager And Westin Experience SpecialistWestin Bonaventure Hotel And Suites Jul 2015 - Aug 2018Los Angeles, CaManage the Service Express (telephone operators), amenity request runners, bell staff, and door staff.Responsible for guest satisfaction scores.As a Westin Experience Specialist I engage our most loyal SPG guests prior to their arrival to ensure their needs are met. Make contact upon arrival to personalize their stay and increase repeat business. Remain point of contact throughout their patronage.
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Outlets ManagerWestin Bonaventure Hotel And Suites May 2013 - Jul 2015Los Angeles, CaDirected 6 outlets including 24 hour room service, lounges, bars, breakfast bistro’s, and fine dining establishments that accounted for on average $60K daily revenue under a AAA 4 Diamond rated hotelBrand standards and safety training for over 150 associatesInternal and external marketing. Working with liquor vendors, music talent, sponsorship dealsMaintaining financial goals for liquor costs, food costs, labor efficiency rates and guest satisfaction scoresImplementation of menu’s and wine lists
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Banquet ManagerPittsburgh Airport Marriott Jun 2012 - May 2013Greater Pittsburgh Area -
Restaurant ManagerThe Pittsburgh Airport Marriott Aug 2011 - Jun 2012Pittsburgh, PaSupervise a staff of 15-20 in a fine dining restaurant.Maintain budget and reach sales goals.Resolve guest issues to ensure guest satisfaction.Participate in Manager on Duty program as acting general manager of hotel.
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BartenderMarriott International Mar 2009 - Aug 2011Prepare beverages and take food orders for guests.Ensure guest satisfaction through empowerment.Complete closing net sales and revenue reports. Maintain a $1000 bank. -
Front Office ManagerInn Walden Dec 2006 - Jan 2009Assist guests with reservations and the checking in processResponsible for ensuring 100% guest satisfaction in a AAA Five Diamond PropertyMet with clients to coordinate eventsSupervise hotel restaurant and events
Eric Conrad Skills
Eric Conrad Education Details
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Business Administration, Management And Operations
Frequently Asked Questions about Eric Conrad
What company does Eric Conrad work for?
Eric Conrad works for New Waterloo
What is Eric Conrad's role at the current company?
Eric Conrad's current role is Hotel General Manager.
What is Eric Conrad's email address?
Eric Conrad's email address is er****@****ott.com
What is Eric Conrad's direct phone number?
Eric Conrad's direct phone number is +133042*****
What schools did Eric Conrad attend?
Eric Conrad attended Kent State University.
What skills is Eric Conrad known for?
Eric Conrad has skills like Hospitality Management, Guest Service Management, Event Management, Restaurant Management, Training, Hotel Management, Guest Recovery, Restaurants, Customer Satisfaction, Micros, Microsoft Office, Autocad.
Who are Eric Conrad's colleagues?
Eric Conrad's colleagues are Laura Gregory, Myriah Thomas, Nate Wales, Flame Jones, Raquel Munoz, Molly Deering, Rafael Martinez Espino.
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Eric Conrad
Salt Lake City, Ut6gmail.com, ou.edu, eanddholdings.com, microsoft.com, jll.com, byui.edu5 +120849XXXXX
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8me.com, premiersafety.com, mchsi.com, aol.com, kc.rr.com, prositions.com, agencybloc.com, agencybloc.com6 +151532XXXXX
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Eric Conrad
Peaks Island, Me6backshore.net, backshore.net, gmail.com, gmail.com, backshore.net, sans.org -
Eric Conrad
New York, Ny5univision.net, cae.com, gmail.com, nba.com, espn.com
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