Eric Crafter, Ph.D., Pmp Email & Phone Number

Atlanta, Ga, Us

Sterling, Va, Us

Lead the requirements gathering and solution engineering efforts for multiple projects that will enable and enhance the scientific research operations within the CDC. Accountable for planning, building, and deploying enterprise solutions inclusive of Big Data, Commercial Off the Shelf (COTS), and in-house developed components.• Work collaboratively with all IT and business stakeholders through the various stages of the project: concept, development, engineering design, system development, integration, testing, and deployment• Balance customer requirements with compliance requirements to build solutions with enhanced security postures• Led efforts to successfully launch the National Firefighter Registry for Cancer including vendor management, development, testing, user acceptance, and product launch

Atlanta, Georgia, Us

Managed the application development for the introduction of NCR’s retail point of sale solution (RPOS) to a major oil company’s network as an approved point of sale (POS). RPOS included software and hardware for gasoline and convenience store purchasing• Led cross-functional, distributed, and international IT teams with 25 members• Functioned as a direct link between internal stakeholders and external client• Planned and guided various project phases including planning, development, testing, certification, and deployment

Windsor, Berkshire, Gb

Pilots the design, development, and implementation of project blueprints for middleware, ETL, sales, and e-commerce projects (web, mobile, voice) targeted at achieving seamless hotel reservation booking. Oversees and directs multiple large and complex software development projects on a broad-spectrum, starting from initiation through deployment with an annual budget of $5 million.• Spearheads and manages the effective delivery of targeted competencies in teams – cross-functional, distributed and International IT teams - fostering the execution of activities that promotes objective compliance via the implementation of Agile Scrum and waterfall methodologies• Champions the execution of all aspects of project management - requirements gathering, project scope definition, change management, resource allocation, project status tracking, stakeholder management, risk management, and project reporting to senior management• Initiates and facilitate meetings with core internal stakeholders and external correspondence, and liaised with project teams to ensure the delivery of prompt output via the introduction of timely decision making and effective communication between stakeholders at all levels• Accomplishes the seamless establishment various project phases including planning, building, UAT/testing, Go-Live deployment, and normalization

Windsor, Berkshire, Gb

• Championed and fostered the utilization of Scrum, and demonstrated dexterity in the execution of daily scrum, sprint planning, sprint demo, and retrospective meetings for a remote, international team• Coached and guided team on technical applicable strategies required in removing setbacks to delivering high-quality software

New York City, Ny, Us

Deployed effective management in executing numerous critical security remediation, system compliance, Big Data, infrastructure, and software projects with both domestic and international teams. Implemented strategies and requirements that fostered customer satisfaction, and ensured the delivery of precise required outcome. Periodically documented and maintained status updates, and recorded reports on project deployment ensuring submission to senior-level management.• Spearheaded and delivered an Identity and Access Management (IAM) project to comply with Gramm-Leach-Bliley (GLBA) Act• Piloted and managed enterprise IT projects spanning through planning, execution, and implementation for a full software development life cycle (SDLC) process utilizing waterfall and agile methodologies• Administered technical support, collaborated cross-functionally, and liaised with project teams to ensure timely delivery of project deliverables

Duluth, Georgia, Us

Controlled and managed technical projects spanning through all phases of deployment - software development, information assurance, big data (predictive analytics) and software integration projects. Supervised, controlled, and oversaw workflow delivery and ensured the prompt implementation of timeline adjustments as needed. Collaborated cross-functional with multiple interdisciplinary (software, hardware, operations) teams to achieve project milestones. Accomplished the design and development of new network monitoring software features. • Oversaw and directed 10 onshore resources (development, analyst, quality assurance), ensuring all features were promptly designed, implemented, and deployed within expected budget range. Interviewed, mentored, managed, and trained a team of 7 offshore development resources through a full software development life cycle (SDLC). • Piloted software development, information assurance, security remediation, big data, and software integration projects and conducted project schedules, scope, task assignments, status reporting, and risk management under demanding time constraints. • Effectuated diverse business deliverables while executing multiple roles as development manager, technical project manager, risk manager, and resource scheduler. Administered estimated monthly earned value management metrics. Managed the quarterly release and product documentation processes.• Functioned as a direct link between government and commercial customers for their respective requirements, a cross-functioned as the technical development staff responsible for the implementation of the outlined requirements

Duluth, Georgia, Us

Implemented software product enhancements and bug fixes for a network monitoring system that runs on Linux and Windows. The software is written in Java and C++ and utilizes many open source products. Troubleshooted end-user issues. Environment and Project Tools: Microsoft Project, Agile/Lean Methodologies, Continuous Integration, Jenkins, Subversion, Squish, Jira, Java, Windows, RedHat, InstallAnywhere, MySQL, PostgreSQL, Tomcat, VMware Virtualization, Web Services, UNIX Shell Scripting, JasperServer, MS Office (Excel, Word, PowerPoint, Visio), Big Data

Us

• Led a team of software developers and researchers in the design and development of two new “anti-phishing” products using big data for a Georgia based software development company. Conducted market analysis of competitive products, gathered user requirements, led software development, conducted BETA tests and product optimization, and released products for launch. Employed Unix, Python, MySQL, and data-mining techniques to create the “Zombie Alert” and “RADAR” products sold to banks and governmental agencies. • Resolved sales and end user product use problems. Received e-mails and telephone requests on product usage, explained product design performance, and recommended problem resolutions. Received an average 15 problem requests each week on “Iron Mail” (anti-spam), Zombie Alert and RADAR (anti-phishing) products.

Dallas, Tx, Us

Software Developer, Database of Record/Local Data Distributor Project, 2001-2005• Defined needed improvements, led architectural design for a UNIX backend and web-based front end system. • Developed software, tested, and resolved problems, provided production support and upgrades. Technologies used included Java and embedded SQL. Led to increased operating efficiencies of 10% creating a 5% improvement in business revenue. Software Developer, Local Services Outside Plant Project, 2000-2001 • Reviewed network operations personnel reporting capabilities, analyzed requirements and available technology, designed system, wrote software code using three languages, tested system, and directed system development. The new web portal system consolidated data into one location and led to the retirement of five legacy systems servicing over 2500 end users.• Partnered with another product designer to develop a web portal graphical interface to improve reporting in local services outside plant projects Software Developer, Restoration and Provisioning Integrated Design Project, 1996-2000• Developed features for a large-scale client/server UNIX (HP-UX) Java, and C++ network management application providing the company a competitive advantage. Won company’s 2000 software excellence award.• Collaborated with management on needed product improvements, surveyed end users, developed new product features, conducted performance tests, redesigned packaging, and released product on schedule.Software Developer, Switch Access Network Design and Evaluation Project, 1996• Defined project objectives and scope, analyzed costs paid to outside vendor, refined C++ facility costing model, tested and optimized redesign, and released new features for client-server application. Actions taken led to a 10% decrease in local access charges paid to local phone companies and multimillion dollar annual cost avoidance.

Bachelor'S Degree, Mathematics

Doctor Of Philosophy - Phd, Applied Mathematics

Master'S Degree, Applied Mathematics