Eric Crespo Email & Phone Number

New Jersey, United States

New York, NY, US

• 2022 CEO Award - Guardian’s most prestigious recognition - Significant contributions as a Technical Project Lead. Design and implement a Next-Gen DNS-DHCP-IPAM (DDI) environment on-prem and in the cloud.
• Technical resource for various technologies and projects: Data Center refresh, Wireless enhancements, DDI lifecycle, and SD-WAN.
• A proven track record of performance and is consistently sought as a key resource to work on technical challenges.

San Jose, CA, US

• Pre-sales technical role
• Primary responsibilities included setting up demonstrations, explaining features and benefits to Healthcare customers and crafting and configuring products/services to meet specific customer business needs and.

New York, NY, US

• Collaborate and work effectively with other Information Technology teams and resources in delivering required internetworking solutions.
• Served as a 2nd level technical resource to the Network Engineering/Operations teams and also required to provide guidance as it relates to Service Outages.
• Participated in network change windows by creating Method of Procedures to configure and upgrade various Cisco devices: Cisco ASRs, 4510s, 3850s and Nexus 7Ks, 5Ks, and FEX.
• Responsible for the Proof of Concept (POC) in various technical streams such as SD-WAN and IoT.
• Team Lead on multiple projects for new site build-outs and expansions, worked with Facility team and design architects.

New York, New York, US

• Implement and support complex network systems including routers, switches, proxy, firewalls and wireless systems in a multi-vendor environment: Cisco, IBM, SAP, Bluecoat, and Checkpoint.
• Primary responsibilities include monitoring and configuring Data Center environment which consists of Cisco Nexus 7010s, 5596s, 5548s, Cisco 4510s, 4507s, and 4900s, and a variety of Cisco routers.
• Analyze project requirements, equipment capabilities and services to make written recommendations and oral presentations on network architecture, equipment selections, and product definitions.
• Involved in Root Cause Analysis of escalated issues that impact the business to help communicate the effort and work to improve the troubleshooting process.

• Day to Day Configuration and maintenance of Cisco equipment, including Site-to-Site and Remote VPNs, routing and switching, PoE, STP, ACLs, ASA policies; using Cisco ASA 5505, 5510 and Cisco 2960, 3560, 3750 Switches
• Responsible for network assessment, created documentation of all Network Infrastructure, and created a server book with network details.
• Worked with various banks to implement secure connections via cross connects, BT Radianz and VPNs

London, GB

• Support and maintain network operation for over 10,000 customers within the financial community governed by strict SLAs including maintaining strict RTD times and analyzing QoS statistics to ensure 100% packet delivery.
• Proactively monitored customer connectivity to the BT network including connections over frame-relay, private line DS1, DS3, E1 and E3 with strict attention to traffic slowness and packet loss.
• Identify and escalate obstacles influencing prompt incident resolution.

Bachelor'S Degree, Economics And Psychology

Master'S Degree, Management Of Technology