Eric Cuney Email & Phone Number

Federal Way, Wa, Us

Seattle, Washington

Bothell, Washington

Bothell, Wa

• Responds to Help Desk tickets and telephone call requests for technical support.• Handles and resolves basic issues via phone support.• Attempts to answer all questions (e.g., common problems and general “how to”).• Consults with higher level technical support to determine resolution, or transfers unresolved issues to Level 2 or a Subject Matter Expert (SME).• Creates, updates, and resolves all issues within the current issue tracking system. • Identifies and resolves technical issues and/or researches and recommends effective solutions.• Ensures a timely resolution and/or escalates non-resolvable issues to higher-level teams.• Installs, configures, and supports operating systems, enterprise business applications, and miscellaneous software applications.• Configures, and supports desktops, laptops, virtual workstations, mobile phones, and miscellaneous devices.• Serves as the IT liaison to consultants, state and county staff, vendors, volunteers, and other health care professionals. • Provides remote technical assistance to end users.• Provides remote technical assistance to end users beyond regular business hours during an emergency or in support of special business projects and initiatives.• Adheres to departmental standards and ensures appropriate use of information systems.• Monitors and enforces policies and procedures.• Maintains patient confidentiality, complies with the Health Insurance Portability and Accountability Act (HIPAA), and secures all operational data.

Federal Way Wa

• Customer service, Read and interpret plan-o-gram to ensure set compliance• Straighten, clean and merchandise product to ensure merchandise is presented in a visually appealing manner• Organize product and perform focused pack-down on low stock and out-of-stock products utilizing store lift equipment• Maintain, straighten and clean shelves, fixtures, displays and product. Maintain up to date paperwork that coordinates with the MET service standards• Build displays and maintain display material • Maintain, order, and install material/signage• Replace damaged or missing price labels• Maintain aisle cleanliness and shop-ability so that merchandise is accessible and customers are able to move throughout the aisles easily• Partner with store leadership to markdown all damaged or un-sellable merchandise• Walk cross-merchandising locations and fill product as needed per direction of the Area Supervisor• Execute approved projects requested by store, district, and regional leadership• Describe features and benefits of product to store associates on new items when project specifies• Explain steps needed to complete project, and products needed, when assisting a customer• Suggest related items/services outside of department that customers may need for project• Participate in monthly training curriculum• Execute seasonal resets as assigned• Utilize store systems to access merchandising reports• Read, interpret, and execute action based on findings• Track and record all hours worked per project• Training new employees

Wa

• Customer service, Read and interpret plan-o-gram to ensure set compliance• Straighten, clean and merchandise product to ensure merchandise is presented in a visually appealing manner• Organize product and perform focused pack-down on low stock and out-of-stock products utilizing store lift equipment• Maintain, straighten and clean shelves, fixtures, displays and product. Maintain up to date paperwork that coordinates with the MET service standards• Build displays and maintain display material • Maintain, order, and install material/signage• Replace damaged or missing price labels• Maintain aisle cleanliness and shop-ability so that merchandise is accessible and customers are able to move throughout the aisles easily• Partner with store leadership to markdown all damaged or un-sellable merchandise• Walk cross-merchandising locations and fill product as needed per direction of the Area Supervisor• Execute approved projects requested by store, district, and regional leadership• Describe features and benefits of product to store associates on new items when project specifies• Explain steps needed to complete project, and products needed, when assisting a customer• Suggest related items/services outside of department that customers may need for project• Participate in monthly training curriculum• Execute seasonal resets as assigned• Utilize store systems to access merchandising reports• Read, interpret, and execute action based on findings• Track and record all hours worked per project• Training new employees

Burien, Wa

Customer ServiceInstall trailer hitches and wiring harnessLevels inspection.Clean and maintaining rental equipment.Dispense propane.Maintain the facility and lot in a clean condition.Serve customers in person and on the telephone.Use the computer to prepare rental contracts and invoices.