Eric D. App, Mba Email & Phone Number

Williamsburg, Virginia, United States

(The Art Museums owned by the Colonial Williamsburg Foundation include the Abby Aldrich Rockefeller Folk Art Museum and the DeWitt Wallace Decorative Arts Museum. Collectively, they are on public view in a 180,000 square foot facility, which also includes the reconstructed Public Hospital of 1773)2022 – Present, Williamsburg, Virginia• Member of the Art Museums’ Management Team• Supervise and manage the Manager of Gallery Learning (museum education and public programming)• Supervise and manage the Manager of the Hennage Auditorium (public performance programming)• Coordinate with multiple managers and directors within Art Museums, MPHR Division, municipal, and community organizations to plan special events and logistics for events in the Art Museums and Public Hospital Lawn; Develop and disseminate detailed operation plans for these events; Supervise operations during the events to ensure success. • Hire, train, and manage Visitor Services Associates staff to assist guests through hospitality and to collaborate with Public Safety staff to ensure the safety of people, collections, and buildings. • Compile, share, archive, and provide analysis of daily, weekly, monthly, and annual visitation through the Art Museums’ galleries and Hennage Auditorium, and sales data for the Wallace Café and Museum Gift Shop. • Coordinate with other managers and directors, and with outside vendors to ensure successful operations and completion of special projects, repairs, renovations, and work orders. • Represent the Art Museums and Colonial Williamsburg Foundation with professionalism, hospitality, and confidence at public events, with senior level CWF management, with board members, donors, and prospective donors.

Williamsburg, Virginia, United States

(The Art Museums owned by the Colonial Williamsburg Foundation include the Abby Aldrich Rockefeller Folk Art Museum and the DeWitt Wallace Decorative Arts Museum. Collectively, they are on public view in a 180,000 square foot facility, which also includes the reconstructed Public Hospital of 1773)2022 – Present, Williamsburg, Virginia• Member of the Art Museums’ Management Team• Coordinate with multiple managers and directors within Art Museums, MPHR Division, municipal, and community organizations to plan special events and logistics for events in the Art Museums and Public Hospital Lawn; Develop and disseminate detailed operation plans for these events; Supervise operations during the events to ensure success. • Hire, train, and manage Visitor Services Associates staff to assist guests through hospitality and to collaborate with Public Safety staff to ensure the safety of people, collections, and buildings. • Compile, share, archive, and provide analysis of daily, weekly, monthly, and annual visitation through the Art Museums’ galleries and Hennage Auditorium, and sales data for the Wallace Café and Museum Gift Shop. • Coordinate with other managers and directors, and with outside vendors to ensure successful operations and completion of special projects, repairs, renovations, and work orders. • Represent the Art Museums and Colonial Williamsburg Foundation with professionalism, hospitality, and confidence at public events, with senior level CWF management, with board members, donors, and prospective donors.

Ashland, Virginia, United States

Affiliated with the Lyndhurst Group, LLC; and Riggs-Ward Design • Advised public and private museums and historic sites on historical content for interpretive signs and tours• Advised private museums on operations and physical plant management, staffing, ticketing, marketing, and fundraising• Wrote badge-based museum program content to attract Boy Scout and Girl Scout groups• Reviewed and edited manuscripts for historians before publication

Mason Neck, Virginia

(Gunston Hall is a 550-acre property owned by the Commonwealth of Virginia and managed by the Board of Regents of Gunston Hall, Incorporated. It had a $3.7 million annual budget from public and private sources, 12 full time and 9 part-time staff)• Senior level director and member of the Museum's leadership team• As Deputy Director, lead the museum staff in the absence of the executive director.• Meet with board members, participate in board meetings and give reports on the status of capital projects and the state of the physical plant.• Lead capital projects, from maintenance repairs to state-contracted construction projects, including Visitor Center renovations, reconstruction of the 18th century formal gardens and terraces, replacement of fire suppression, security system in, and brick and mortar restoration on the historic Mansion (1755); construction of a new Archaeology Lab and Maintenance Building; and reconstruction of the East Yard enslaved community (collectively $11.2 million).• Lead and manage physical plant operations on the 550-acre property, including maintenance of the historic Mansion, Visitor Center and Museum, Maintenance Building and Archaeology Lab, and three residences, HVAC, fire and security systems, telecommunications and IT.• Lead and manage public and private finance, human resources, procurement, and other administrative functionality including payroll, benefits, accounts payable and receivable, grant tracking, and extensive required compliance reports to the Commonwealth of Virginia for the state agency; use ADP for private payroll and 401K management; use BITS (capital projects), Cardinal (financial), and eVA (procurement) platforms for the state agency.• Build partnerships between the organization and local government, including a conservation project with Fairfax County to replant local species of trees and plants to help mitigate stormwater runoff (2020), and the formation of a Sustainability Team (2021).

Richmond, Virginia

• Senior level director and member of the Museum's management team• Interacted frequently and directly with the Museum's 30-member governing board, and led board committee meetings• Planned and implemented capital projects, from $10,000 structural repairs and roof replacements to $10,000,000 construction of a new museum building• Developed potential donors for $250,000 in restoration projects through relationship-building, special tours and communicating identified needs, over many years. • Hosted special fundraising events in partnership with Development Department • Built relationships with local museums and universities, including marketing partnerships, long-term service agreements, and joint research projects.• Represented the Museum through public speaking engagements at civic, professional, and business organizations and community groups• Hosted high-profile visitors including world leaders, entertainers, sports legends, etc.• Wrote and implemented internal and external policy for staff and daily operations • Wrote annual budgets for multiple departments and over 75% of employees, and oversaw internal financial controls over the $3.5 million annual budget • Hired staff and managed the daily operations and business of the Museum, in the following areas: o Visitor Services (including Education and Programs, White House of the Confederacy interpretation, guest relations and concierge service, volunteers, and internships), o Facilities (all physical plant operations, historic house restoration, and IT), o Retail Sales (on site and online) o Finance (signed checks, managed bookkeeper, worked directly with controller and independent audit firms)o Administration (managed institutional business and fine arts insurance policies and worked with the Museum's legal counsel) • Led restoration projects in partnership with Collections Department and in coordination with the Virginia Department of Historic Resources• Led various, special projects

Richmond, Virginia

Chief operations officer of the Museum • Senior level director and member of the Museum's management team• Interacted frequently and directly with the Museum's 30-member governing board, and led board committee meetings• Planned and implemented capital projects, from $10,000 structural repairs and roof replacements to $10,000,000 construction of a new museum building• Developed potential donors for $250,000 in restoration projects through relationship-building, special tours and communicating identified needs over many years. • Hosted special fundraising events in partnership with Development Department • Built relationships with local museums and universities, including marketing partnerships, long-term service agreements, and joint research projects.• Represented the Museum through public speaking engagements at civic, professional, and business organizations and community groups• Hosted high-profile visitors including world leaders, entertainers, sports legends.• Wrote and implemented internal and external policy for staff and daily operations • Wrote annual budgets for multiple departments and over 75% of employees, and oversaw internal financial controls over the $3.5 million annual budget • Hired staff and managed the daily operations and business of the Museum, in the following areas: o Visitor Services (including Education and Programs, White House of the Confederacy interpretation, guest relations and concierge service, volunteers, and internships), o Facilities (all physical plant operations, historic house restoration, and IT), o Retail Sales (on site and online) o Finance (signed checks, managed bookkeeper, worked directly with controller and independent audit firms)o Administration (managed business and fine arts insurance policies and worked with the Museum's legal counsel) • Led restoration projects, partnering with Collections staff and coordinating with the Virginia Department of Historic Resources• Led various, special projects

Richmond, Virginia Area

Mid-level manager and member of the Museum's management team, with management duties over the following areas: o Education and programming o Historic house interpretation, o Admissions, guest relations and concierge service operationso Volunteer and internships programso Special Events • Drafted and submitted annual departmental budget• Managed and submitted deposit accounting • Served in a support role to the Development Department. • Networked with local tourism marketing professionals • Wrote press releases and PSAs

Richmond, Virginia Area

Entry-level staff member with the following responsibilities: Wrote press releases and PSAs; networked with local tourism marketing professionals; ran the Museum's admissions desk

Charles City County, Virginia

Led tours through the historic plantation home of thirteen generations of the Carter family of Virginia.

Charles City County, Virginia

Led tours through the historic plantation home of the tenth U.S. President, John Tyler.

Richmond, Virginia Area

Part-time position with various duties - wrote and led seven varieties of tours; led school programs, and managed an outdoor ice rink at the Valentine's (now the Richmond History Center's) Valentine Riverside (at the Tredegar Iron Works); and led tours through the historic Wickham House at the Museum's primary site in the Court End.

Richmond, Virginia Area

Part-time, seasonal position(s) with various duties - led and monitored tours through the historic White House of the Confederacy; assisted the Collections staff with various curatorial assignments; and assisted the chief curator with maintenance and grounds-keeping labor

Master Of Business Administration - Mba, Business Administration And Management, General

Elective coursework: entrepreneurship, small business management, and project management. Honors: graduated with a 4.0 GPA; Beta Gamma.

Ba, History, Art

Activities and Societies: Virginia Tech Corps of Cadets (1989-1993) - 1BN XO; Bravo & Foxtrot companies; Skiper Crew, Gregory Guard, Color.