Eric Sotelo Email & Phone Number

Redondo Beach, California, United States

Administration of CAD and CAD Model Management Systems – utilizing NXEnd-user technical support of CAD software in development and production environments.Performing root cause analysis and debugging problems within the CAD environment, and working with the appropriate technical teams to develop, test, and implement fixes to prevent recurrence.Monitoring, addressing, and resolving production CAD environment incidents, service requests, workflows, client install packages,… Show more Administration of CAD and CAD Model Management Systems – utilizing NXEnd-user technical support of CAD software in development and production environments.Performing root cause analysis and debugging problems within the CAD environment, and working with the appropriate technical teams to develop, test, and implement fixes to prevent recurrence.Monitoring, addressing, and resolving production CAD environment incidents, service requests, workflows, client install packages, etc., collaboratively with other support teams.Documenting all aspects of system support so that knowledge is readily shared among all those tasked with supporting CAD instances.Supporting business readiness and change management activities prior to go-live and in production. Show less

-Collaborate with a small team of engineers responsible for planning customer contracts to create, mature, and capture custom aerospace products-Manage all in-house PLA 3D printing operations to generate saddles to streamline the manufacturing stage, performed with zero cost overruns-Generate nonconformance reports, working alongside engineering and manufacturing to develop innovative methods to ensure quality standards are upheld-Design engineering blueprints with CAD around ISO… Show more -Collaborate with a small team of engineers responsible for planning customer contracts to create, mature, and capture custom aerospace products-Manage all in-house PLA 3D printing operations to generate saddles to streamline the manufacturing stage, performed with zero cost overruns-Generate nonconformance reports, working alongside engineering and manufacturing to develop innovative methods to ensure quality standards are upheld-Design engineering blueprints with CAD around ISO 9001, AS 9100, NADCAP, ASME Y14.5, Mil-Specs, ITAR, and aerospace industry trends Show less