Eric Daigle Email & Phone Number

Fredericton, New Brunswick, Canada

Assist, existing and new users with any troubleshooting steps that are required from clients.

Fredericton, New Brunswick, Canada

Actively, resolve issues that ScenePlus members may encounter. From registrations, to extreme troubleshooting, in order to obtain %99.5 client uptime and any additional problems they may run into.

St-John

16 Mayflower st. Fredericton, NB, E3C-1L5

Fredericton, New Brunswick, Canada

Hanwell, New Brunswick, Canada

Multiple tasks. Dishwasher to prep cook to line cook, also many banquets, still ongoing.

Fredericton, Saint-John, NB

Provide top quality technical support and troubleshooting of information technology networks and associated hardware and software. Install, configure, and maintain lab systemsMaintain accurate reports in a Customer Relationship Management System. Strong technical knowledge including Knowledge of Linux Operating Systems, Windows 2003/2008 server, telephony.

Fredericton New-Brunswick, Canada

Linux, Secure Access Link Engineer, Tier 3

Fredericton

In-depth understanding (“expert user”) of the functionality and capability of Customer Service tools· Liaison with client and ensure client’s needs are met.· Compile client reports as requested· Administers all clients in SkillPort· Routes or answers all incoming communication (email, phone, or other) from customers and clients. · Maintains student.

Payroll duties - tabulating hours worked for staff; conducting required deductions; maintaining volume reports and ledgers;and distributing pay cheques Financial duties include conducting banking transactions; handling accounts receivable and accounts payable transactions; and maintaining petty cashPurchasing office supplies; ensuring that classrooms are.

Provided assistance to customers with troubleshooting their Internet issues.

I was the 'go-to' person for approximately 200 reservation agents when faced with any unusual and/or difficult customer callsAuthorized to over-ride the electronic reservation system when required in order to identify solutions to ensure customer satisfactionProvided efficient and courteous telephone customer service, consistently exceeded monthly quotas.

Country Inns and SuitesFredericton, NBPerformed check-in and check-out services;Provided clients with general information regarding the Inn as well as other local businesses and services.

Information System Specialist, Information Technology

Received Student of the Module award for excellence in A+ Core and 2007 Microsoft Exchange 70-236 modules Maintained 100% attendance.

Hands On Training, Information Technology, 20 Years

Activities and Societies: Founder and owner of Niko's Networking Experts. Owner/CEO of Niko's Networking Experts

Information Technology, Itss Microsoft Courses Mostly.