Eric Danielson Email & Phone Number

New Orleans, LA, US

New Orleans, Louisiana, United States

Englewood, Florida, United States

Cape Coral, Florida, United States

• Supported policy development, marketing, accounting, scheduling, customer feedback, and additional administrative duties at a remote learning company.
• Developed a strong understanding of the company’s targeted market to reach them more effectively.
• Created marketing materials and email templates that increased student fulfillment by 27%.
• Oversaw payroll and team project expenses across multiple departments.
• Coordinated weekly and yearly schedules for 35 classes.
• Conducted monthly and quarterly performance reviews with the eLearning department.

Seattle, Washington

• Co-led quality assurance on iOS and Android mobile game development for a company with 500+ employees and $494.6 million in annual revenue.
• Performed project management on 12-20 games weekly by updating test plans, coordinating workflow between XX groups, and signing off upon project completion.
• Created and managed games that comprised 15% of the company’s game revenue.
• Lowered testing time by +50% through creating test case suites and effective documentation.
• Checked content and scheduled and verified releases daily.
• Resolved issues and bugs quickly and effectively, maintaining high customer satisfaction ratings of 4.0 or higher.

Punta Gorda, Florida Area

• Managed staff in nine locations across several counties/states at a financial services company with $500 million in annual revenue.
• Trained staff weekly/monthly at branches across the U.S., providing critical information on procedures, regulations, and customer service.
• Collaborated with corporate and district leaders to update policies and revise training when needed.
• Coordinated branch opening and closing at all locations.
• Delivered exceptional customer service while processing clients’ financial documentation.
• Conducted staff feedback and performance evaluations.

Master Of Fine Arts - Mfa, Media Design (Candidate), 3.9 Gpa

Bachelor’S Degree, Game And Interactive Media Design