Eric Danner Email & Phone Number

Broomfield, CO, US

Manage all aspects of the day to day business. ElektraFi is working on bridging the digital divide in rural markets for people in need of reliable and and affordable broadband.- Grew the business over 500% in the first year- Grew network coverage by over 1000% with even more additional coverage already started for 2023 year- Implementing processes and.

Denver, Colorado, US

- Overall global P&L responsibility for $30M in annual revenue across 17 cloud nodes in 13 markets throughout USA, Canada, Germany, Amsterdam, France, and the UK- Guided Service Delivery and Operations transition into service-excellence model, driven by NPS and Effortless approach to focus on client experience and loyalty- Implemented culture of efficiency.

Denver, Colorado, US

Oversee all Service Delivery, Service Management, Procurement, and Inventory functions for Zayo's Cloud and Security product offerings. Managing the customer experience from start to finish provides the ability to create a excellent and seamless process for new or growing customers. My teams are focused on streamlining processes while measuring key KPI's (.

Denver, Colorado, US

Responsible for overseeing all delivery orders for the Cloud and Security products globally for Zayo. Currently working to lower our overall intervals while improving customer communication and experience. By creating this better experience on activation we will be able to reduce churn and increase the leverage we have for added sales. This will reduce our.

Denver, Colorado, US

Sr. Manager in the repair NOC. Managing over several different teams and striving to provide great customer service and a quick repair times. Currently running repair teams for multiple voice products as well as a Service Manager team.

Vancouver, WA, US

Sr. Manager in the repair NOC. Managing over several different teams and striving to provide great customer service and a quick repair times. I am currently looking over multiple products from SIP and voice products to IP DIA and VPN connections.

Vancouver, WA, US

My responsibilites at Integra will be to build an Advance Service team to support the companies complex layer 3 products they offer today. This includes VPN, Managed Services, DIA all riding over a variety of differnt access types.

Broomfield, Colorado, US

My responsibilities at Level3 were to Manage a team of technicians over the Managed IP Service Product. We would be responsible for any services that included a CPE at the customer prem. In this we would support VPN, DIA, BGP, HSRP, IPSEC, GRE tunnels, and many other advance network designs.

Broomfield, Colorado, US

Trouble shoot the IP network for Level3 communications. I deal with protocols such as MPLS, BGP, Frame relay and trouble shoot circuits anywhere from a DS0 to an OC192.

Thousand Oaks, CA, US

Amgen IS Operations Center - network monitoring, major incident coordination, drafting IS notifications.

New York, NY, US

Performed basic Tier I responsibilities. Did trouble shooting for basic applications such as Windows Office and out look. Worked on VPN connectivity issues, Reset passwords for a variety of different applications, and configured basic desktop settings.

Do basic desktop support. Trouble shooting PC's, setting up simple network, scheduling routine tasks like back-ups. All of this is done on an on call basis and is sometimes done remotely.

I would contact companies that were part of our demographics and see if they were interested in advertising. We sold targeted advertising where we would only advertise to people we felt would buy the most from that company. This gives them the most bang for their buck. I also kept track of ads that were currently running and upcoming ads in a database.

Bachelor Of Engineering - Be, Computer Science

Education record