Eric Danner Email and Phone Number
Broomfield, CO, US
Eric Danner's Location
Broomfield, Colorado, United States, United States
Eric Danner's Contact Details
Eric Danner work email
- Valid
- Valid
- Valid
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Eric Danner personal email
n/a
Eric Danner phone numbers
About Eric Danner
Results-driven operational executive with expertise in operational metrics, financial forecasting, and customer-centric strategies. Known for turning visions into reality and optimizing company structures for sustained growth. Proven success in fund raising/M&A and improving customer experiences through NPS.
Eric Danner's Current Company Details
Elektrafi
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President and Chief Operating Officer
Broomfield, CO, US
- Website:
- elektrafi.com
- Employees:
- 14
Eric Danner Work Experience Details
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President And Chief Operating OfficerElektrafiBroomfield, Co, Us
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Chief Operating OfficerElektrafi Jan 2021 - PresentManage all aspects of the day to day business. ElektraFi is working on bridging the digital divide in rural markets for people in need of reliable and and affordable broadband.- Grew the business over 500% in the first year- Grew network coverage by over 1000% with even more additional coverage already started for 2023 year- Implementing processes and company structure that will allow the company to scale rapidly across multiple markets. - Helped raise $10M+ in capital to expand network in current market as well as start new markets- Expanded company into multiple new regions/states and over 30k households
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Vice President - Cloud / General ManagerZayo Group Sep 2019 - Jan 2021Denver, Colorado, Us- Overall global P&L responsibility for $30M in annual revenue across 17 cloud nodes in 13 markets throughout USA, Canada, Germany, Amsterdam, France, and the UK- Guided Service Delivery and Operations transition into service-excellence model, driven by NPS and Effortless approach to focus on client experience and loyalty- Implemented culture of efficiency with organization-wide operational improvements – ITEL and Agile methodology used to help scale and compensate for the noise caused by Zayo's 51 acquisitions- Implemented continuous improvement processes across entire business to drive excellence to our customers- Helped Focused business after years of acquisitions and bad habits helping drive towards standardization and leaner operational efficiencies- Planned and implemented infrastructure upgrades to allow future growth of the business- Lead growth through organic and non-organic methods including M&A, as well as partnerships with channel partners, VARs, and strategic manufacturer relationships -
Director Of Operations - Cloud/SecurityZayo Group Jul 2018 - Sep 2019Denver, Colorado, UsOversee all Service Delivery, Service Management, Procurement, and Inventory functions for Zayo's Cloud and Security product offerings. Managing the customer experience from start to finish provides the ability to create a excellent and seamless process for new or growing customers. My teams are focused on streamlining processes while measuring key KPI's ( TTR, Yield, Intervals, Conversion Rates, Customer Communication, etc.) to track progress. We adjust based on the data to continually grow into a even higher performing operations organization that provides best in class customer experience!
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Director Of Service Delivery - Cloud/SecurityZayo Group Feb 2018 - Jul 2018Denver, Colorado, UsResponsible for overseeing all delivery orders for the Cloud and Security products globally for Zayo. Currently working to lower our overall intervals while improving customer communication and experience. By creating this better experience on activation we will be able to reduce churn and increase the leverage we have for added sales. This will reduce our overall churn in the group and help us maintain a strong positive growth potential in the group.
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Sr. Manager - Customer OperationsZayo Group Mar 2017 - Feb 2018Denver, Colorado, UsSr. Manager in the repair NOC. Managing over several different teams and striving to provide great customer service and a quick repair times. Currently running repair teams for multiple voice products as well as a Service Manager team.
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Sr. Manager - Customer OperationsIntegra Aug 2015 - Mar 2017Vancouver, Wa, UsSr. Manager in the repair NOC. Managing over several different teams and striving to provide great customer service and a quick repair times. I am currently looking over multiple products from SIP and voice products to IP DIA and VPN connections. -
Manager - Customer OperationsIntegra Feb 2015 - Aug 2015Vancouver, Wa, UsMy responsibilites at Integra will be to build an Advance Service team to support the companies complex layer 3 products they offer today. This includes VPN, Managed Services, DIA all riding over a variety of differnt access types.
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Global Network Operations Center - ManagerLevel 3 Communications Feb 2012 - Feb 2015Broomfield, Colorado, UsMy responsibilities at Level3 were to Manage a team of technicians over the Managed IP Service Product. We would be responsible for any services that included a CPE at the customer prem. In this we would support VPN, DIA, BGP, HSRP, IPSEC, GRE tunnels, and many other advance network designs. -
Network Engineer/ Tier IiLevel 3 Communications Mar 2010 - Feb 2012Broomfield, Colorado, UsTrouble shoot the IP network for Level3 communications. I deal with protocols such as MPLS, BGP, Frame relay and trouble shoot circuits anywhere from a DS0 to an OC192.
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Jr Systems EngineerAmgen Apr 2009 - May 2010Thousand Oaks, Ca, UsAmgen IS Operations Center - network monitoring, major incident coordination, drafting IS notifications. -
Tier I Help DeskTiaa-Cref Jan 2008 - Apr 2009New York, Ny, UsPerformed basic Tier I responsibilities. Did trouble shooting for basic applications such as Windows Office and out look. Worked on VPN connectivity issues, Reset passwords for a variety of different applications, and configured basic desktop settings. -
Desktop SupportFred Koch Accounting Sep 2006 - Jan 2009Do basic desktop support. Trouble shooting PC's, setting up simple network, scheduling routine tasks like back-ups. All of this is done on an on call basis and is sometimes done remotely.
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Media ConsultantAsh Bridge Media Jan 2007 - Jan 2008I would contact companies that were part of our demographics and see if they were interested in advertising. We sold targeted advertising where we would only advertise to people we felt would buy the most from that company. This gives them the most bang for their buck. I also kept track of ads that were currently running and upcoming ads in a database.
Eric Danner Skills
Vpn
Ospf
Firewalls
Mpls
Eigrp
Vlan
Bgp
Ccnp
Ccna
Ip
Wan
Switches
Routers
Cisco Technologies
Tcp/ip
Internet Protocol
Rip
Networking
Multiprotocol Label Switching
Cisco Systems Products
Voip
Frame Relay
Internet Protocol Suite
Open Shortest Path First
Troubleshooting
Virtual Private Network
Dns
Ipsec
Voice Over Ip
Customer Satisfaction
Disaster Recovery
Border Gateway Protocol
Routing
Juniper
Switching
Network Engineering
Wide Area Network
Operations Management
Leadership
Managed Services
Operational Excellence
Telecommunications
Cloud Computing
Budgeting
Management
Written Communication
Layer 3
Eric Danner Education Details
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Westwood College - Denver NorthComputer Science -
Gshs
Frequently Asked Questions about Eric Danner
What company does Eric Danner work for?
Eric Danner works for Elektrafi
What is Eric Danner's role at the current company?
Eric Danner's current role is President and Chief Operating Officer.
What is Eric Danner's email address?
Eric Danner's email address is er****@****ast.net
What is Eric Danner's direct phone number?
Eric Danner's direct phone number is +170173*****
What schools did Eric Danner attend?
Eric Danner attended Westwood College - Denver North, Gshs.
What skills is Eric Danner known for?
Eric Danner has skills like Vpn, Ospf, Firewalls, Mpls, Eigrp, Vlan, Bgp, Ccnp, Ccna, Ip, Wan, Switches.
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