Eric Darnall Email & Phone Number

Seattle, Wa, Us

QA lead in Alexa Voice Serivces for multiple Alexa Built-In (ABI) products/releases, including smart display implementations with Alexa SDK & Alexa Custom Agent; and smart watch & TV implementations with Alexa xApp. Org QA leader for ABI integration testing of Alexa Let's Chat & generatve AI features; and device metrics & telemetry. Close collaboration & ideation with SDET team for automation framework and generative AI investments. Additional QA leadership roles: QA engineer mentor; org strategy/vision author; QA office hours owner; senior QA reviewer for all test plans, business req docs, dev commits and design specs. Owner of org Operational Excellence weekly review & telemetry/metric analysis and improvement. Hands-on automation development (Java, Python), lab run maintenance/scheduling, and Android device manipulation (Android Debug Bridge).

Ridgefield Park, Nj, Us

• Full stack testing in Samsung’s Global eCommerce stack• Test lead role along with SDET technical duties• Mentor & lead onshore and offshore QA members• Manage QA of multiple, concurrent releases• Work in both established codebase and greenfield / new micro service stacks

Bellevue, Washington, Us

Back-end and middle-tier API testing on e-commerce stackJava, JavaScript, Selenium, API testing, PostmanJIRA, TestRail, Jenkins, Rancher, SAP

Redmond, Washington, Us

Leading the engineering release validation of Microsoft.com/store and the Microsoft Purchase experience (Xbox, Store App, web) Managing a team of 7 on/offshore release validation vendors Own Akamai CDN configuration, Azure DevOps builds & releases, telemetry pipelines and PowerBI/Xpert (diagnostics) visualizations Part of DRI team for www.microsoft.com/store Working on new web project...

Redmond, Washington, Us

• Delivered PowerBI report for tracking custom error messages in the Microsoft Store App. Project included a custom Windows service for build drop share monitoring, data pipeline updates in Cosmos and SQL Server• Created Translation web service as a central API for org translation needs. Written as ASP.Net Core web service using Azure Cognitive Intelligence Services• Managed a team of 7 on/offshore release validation vendors

Redmond, Washington, Us

• Drove test coverage, live site incident reporting and root cause analysis across Microsoft Storefronts Experience 70+ engineering team. Established KPIs & SLAs for service and customer scenario health• Led the engineering release validation of Microsoft.com/store, the Windows 10 Store (Win10, Xbox One) and their supporting services• Matured and expanded org’s release validation process, enabling team to meet ship date goals while maintaining high quality & catching regressions• Managed 3 onsite & 7 offshore release validation vendors• Live Site engineering rep, liaison with Service Reliability team (Ops)• Scrum Master for 7-person engineering team & 5-person telemetry v-team

Redmond, Washington, Us

• Quality Lead for www.xbox.com, marketplace.xbox.com, store.xbox.com and Microsoft.com/store• Led team of 6 FTE Quality Engineers• Delivered framework for the new "Measures" paradigm for product quality assessment• Pioneered release validation process for 30+ engineer team’s next-gen services & sites. This took services teams from shipping in monthly mini-waterfalls to a continuous delivery/DevOps pace of product development & deployment, while maintaining high quality customer experiences

Redmond, Washington, Us

• Test lead for Windows 8 & 8.1, responsible for shipping the Help & Support feature, Windows.com, and the Windows Store Developer Analytics site• Led team of 6 FTE SDETs and 6 offshore SDETs, acting Test Manager for 6 months• Drove Test Estimation Framework & Task Master process, Calibrated Commitments, and self-host/Beta scenario program across 30+ SDET org

Redmond, Washington, Us

• Test lead for Windows Vista & 7, responsible for shipping the Help & Support feature• Led team of 6 FTE SDETs and 6 offshore SDETs• Drove test hiring for the ramp-up to Windows 8 Store product cycle, weekly org brownbag series• Owned Windows branch integration for merging Help & Support client code and in-box help content

Redmond, Washington, Us

• SDET in Windows Sustained Engineering Application Compatibility team, test owner for the AppShim component for monthly servicing & security releases across multiple Windows OS• Led team of 3 onsite vendor SDETs• Designed and led implementation of org’s Application Library, used by FTE engineers and vendor testers to manage 3rd party app licenses & installs for App Compat testing

Buffalo, New York, Us

• STE vendor in Windows Sustained Engineering• Performed Server Apps compatibility testing, bug database management for org, development of release management tools for OS hotfixes and QFEs

Redmond, Wa, Us

• SDE Lead for Server Technologies team, SDE development of server-side components• Led team of 5 SDEs and shipped the WildTangent Updater client/server product• Won an OEM contract for a game delivery system shipping on HP computers

Redmond, Wa, Us

• SDET on Server Technologies team, test owner for WildTanget Updater product

• Managed developer support 2-person team for graphing product, Graphics Server• Responsible for tech support of two Win32 graphing libraries, ActiveX control and ASP graph class, including coding samples, debugging requests and custom project

Education record

Education record