Eric Darnall Email & Phone Number

Seattle, WA, US

QA lead in Alexa Voice Serivces for multiple Alexa Built-In (ABI) products/releases, including smart display implementations with Alexa SDK & Alexa Custom Agent; and smart watch & TV implementations with Alexa xApp. Org QA leader for ABI integration testing of Alexa Let's Chat & generatve AI features; and device metrics & telemetry. Close collaboration &.

Ridgefield Park, NJ, US

• Full stack testing in Samsung’s Global eCommerce stack
• Test lead role along with SDET technical duties
• Mentor & lead onshore and offshore QA members
• Manage QA of multiple, concurrent releases
• Work in both established codebase and greenfield / new micro service stacks

Bellevue, Washington, US

Back-end and middle-tier API testing on e-commerce stackJava, JavaScript, Selenium, API testing, PostmanJIRA, TestRail, Jenkins, Rancher, SAP

Redmond, Washington, US

Leading the engineering release validation of Microsoft.com/store and the Microsoft Purchase experience (Xbox, Store App, web) Managing a team of 7 on/offshore release validation vendors Own Akamai CDN configuration, Azure DevOps builds & releases, telemetry pipelines and PowerBI/Xpert (diagnostics) visualizations Part of DRI team for.

Redmond, Washington, US

• Delivered PowerBI report for tracking custom error messages in the Microsoft Store App. Project included a custom Windows service for build drop share monitoring, data pipeline updates in Cosmos and SQL Server
• Created Translation web service as a central API for org translation needs. Written as ASP.Net Core web service using Azure Cognitive Intelligence Services
• Managed a team of 7 on/offshore release validation vendors

Redmond, Washington, US

• Drove test coverage, live site incident reporting and root cause analysis across Microsoft Storefronts Experience 70+ engineering team. Established KPIs & SLAs for service and customer scenario health
• Led the engineering release validation of Microsoft.com/store, the Windows 10 Store (Win10, Xbox One) and their supporting services
• Matured and expanded org’s release validation process, enabling team to meet ship date goals while maintaining high quality & catching regressions
• Managed 3 onsite & 7 offshore release validation vendors
• Live Site engineering rep, liaison with Service Reliability team (Ops)
• Scrum Master for 7-person engineering team & 5-person telemetry v-team

Redmond, Washington, US

• Quality Lead for www.xbox.com, marketplace.xbox.com, store.xbox.com and Microsoft.com/store
• Led team of 6 FTE Quality Engineers
• Delivered framework for the new "Measures" paradigm for product quality assessment
• Pioneered release validation process for 30+ engineer team’s next-gen services & sites. This took services teams from shipping in monthly mini-waterfalls to a continuous delivery/DevOps pace of product development &.

Redmond, Washington, US

• Test lead for Windows 8 & 8.1, responsible for shipping the Help & Support feature, Windows.com, and the Windows Store Developer Analytics site
• Led team of 6 FTE SDETs and 6 offshore SDETs, acting Test Manager for 6 months
• Drove Test Estimation Framework & Task Master process, Calibrated Commitments, and self-host/Beta scenario program across 30+ SDET org

Redmond, Washington, US

• Test lead for Windows Vista & 7, responsible for shipping the Help & Support feature
• Led team of 6 FTE SDETs and 6 offshore SDETs
• Drove test hiring for the ramp-up to Windows 8 Store product cycle, weekly org brownbag series
• Owned Windows branch integration for merging Help & Support client code and in-box help content

Redmond, Washington, US

• SDET in Windows Sustained Engineering Application Compatibility team, test owner for the AppShim component for monthly servicing & security releases across multiple Windows OS
• Led team of 3 onsite vendor SDETs
• Designed and led implementation of org’s Application Library, used by FTE engineers and vendor testers to manage 3rd party app licenses & installs for App Compat testing

Buffalo, New York, US

• STE vendor in Windows Sustained Engineering
• Performed Server Apps compatibility testing, bug database management for org, development of release management tools for OS hotfixes and QFEs

Redmond, WA, US

• SDE Lead for Server Technologies team, SDE development of server-side components
• Led team of 5 SDEs and shipped the WildTangent Updater client/server product
• Won an OEM contract for a game delivery system shipping on HP computers

Redmond, WA, US

• SDET on Server Technologies team, test owner for WildTanget Updater product

• Managed developer support 2-person team for graphing product, Graphics Server
• Responsible for tech support of two Win32 graphing libraries, ActiveX control and ASP graph class, including coding samples, debugging requests and custom project

Education record

Education record