Manage stakeholder relations, aligning project deliverables with customer requirements and development capabilities.Convene and manage a Customer Advisory Board to gather essential feedback, facilitating development prioritization and project adjustments based on stakeholder input.Direct project communications, including delivering presentations to stakeholders and governance bodies, contributing to platform outreach, and developing change management messaging.

Website and digital communications consulting and support services with an emphasis on higher education and public sector clients.

Set the vision and direction for School communications while supervising and directing a six-person communications team. Piloted audience-focused approaches to content development and streamlined internal communications. Helped School leadership navigate change and personnel transitions.

Supervised content management, design, and web development staff while coordinating content operations for the School of Pharmacy. Served as owner of digital communications channels and platforms. Improved targeting by running visitor surveys. Initiated the planning and development of a new monolithic Drupal platform for 50+ sites and deployed a mass email solution and the list management processes to support it.

Completed the build, content migration, and launch of a Drupal website suite and collaborated with IT on devops automation and codebase organization to scale shared hosting environments to support 400+ Drupal installs. Translated client requirements into structures and information architecture, and implemented client site build and redesign projects.

Published website content and administered applications, CMS sites, and servers.

Configured web applications and migrated websites to PHP or Joomla CMS.