Eric Debellis Email and Phone Number

RedHat Certified Engineer and VMware Technical Sales Professional certifications. Solution Architect for SPARC Processor Enterprise Server solutions for customers’ expansion and server consolidation projects. This includes customer meetings to gather requirements then designing solutions.Solution Architect for Intel Processor Rack, Tower and Blade Enterprise Server solutions for customers’ expansion and server consolidation projects. This includes customer meetings to gather requirements then designing solutions.Solution Architect for SAP HANA solutions to meet the customers’ requirements. This includes customer meetings to gather requirements then designing solutions.Solution Architect for VDI solutions to meet the customers’ requirements. This includes customer meetings to gather requirements then designing solutions.Designed and created a Customer Support Guide and used this to train the other Systems Engineers’ at Fujitsu.Expert on all of the major hardware vendor offerings – Fujitsu, IBM, HP, Dell.3-time winner of the President’s Award for excellence in performance, and awarded 4 promotions from entry level Support Engineer to Senior Systems Engineer. Recognized for delivering quality customer service in support of the first and most financially successful Solaris server user. Quality Award recipient for writing a high-quality technical user and support guide, and recipient of numerous financial awards for excellence in sales support.Manage customer accounts from pre-sales to designing hardware/software solutions to ensuring that orders are delivered on time then providing technical assistance and managing the installation and support to ensure that Fujitsu meets their customers’ SLAs.Provide technical account management. Maintain customer relationships and identify follow on sales opportunities.Write executive summaries and overviews of technical material for non-technical readers.Provide Enterprise level Pre/Post sales support