Eric Denil Email & Phone Number

Brussels, Brussels Region, Belgium

Zwijndrecht

In charge of the VAB Belgian roadside assistance service with 370 patrolmen helping stranded drivers 24h/7d._ Harmonized the onboarding and training program and introduced performance reviews. Created a mathematical model enhancing workforce planning._ Analyzed performance gaps and developed a BI tool optimizing follow-up, reporting, and quality assurance. _ Designed a web-based tool ensuring up-to-date subcontractor reporting and follow-up of quality standards. _ Expanded and modernized infrastructure to accommodate growth, modified equipment to improve safety and efficiency. Ensured internal and external compliance._ Introduced new roadside assistance services, including handling of dangerous electric vehicles (EVs) and pioneering bike assistance, leading to a market-leading position._ Implemented various strategies to optimize service delivery and customer satisfaction. Was instrumental in the startup of the new business unit VAB-Tires._ Member of: Steering Committee, Works Council and Health & Safety Committee

Led the Benelux and France logistics and stock control operations. Held responsibility over a yearly OPEX budget of € 42M and 220 employees._ Implemented the SAP/MRP module for purchasing and introduced the Availability To Promise (ATP) concept._ Developed Intermerchanting flows between France, Belgium and The Netherlands, allowing Day+1 and Day+2 cross-border multi-tier customer deliveries._ Started third-party logistics (3PL) services, including storage and transport of hazardous materials for major players in the graphical industry, resulting in stabilized logistics costs despite declining volumes._ Rationalized the regional warehouse operations and integrated 4 existing Dutch warehouses in a central distribution center of 27000 sqm in Almere._ Extended the Antalis N.V. automatic warehouse (total capex of € 1,3M), while assuring customer service level during the entire building project. _ Defined the future Dutch transport organization, combining an improved service level and estimated cost savings of more than 10%._ Performed several operational integrations following mergers and acquisitions. _ Member of: the Regional Executive Committee, the Antalis NV Board of Directors and Works Council. Health & Safety Committee Chairman.

Plant Manager for the Haseldonckx Envelope factory, reporting directly to the Managing Director. The envelope factory was operating as a profit centre, producing with around 90 staff over 650M env./year equalling some 13M€ transfer value.

Junior Management function working for the Logistics, Production & IT Director. In charge of several projects within logistics and envelope production.

Master In Business Engineering, Applied Economics, Magna Cum Laude

International Management Program

Cedep

Latin - Mathematics