Eric Devillers Email & Phone Number

Europe

Manager of the ENTSO-E IT Security Team- Lead the ENTSO-E association Information Security Management System- Lead the ENTSO-E association Secure Software Development Life Cycle program- Lead the Security Support of the Information and Communication Technologies Committee(Activities in scope: Network Code on Cybersecurity, Cybersecurity Working Group, Generic Security Plan, Steering Group Information and Communication Technologies on Security)

Brussels Area, Belgium

From 2020 to 2022:Manager of the Cybersecurity Incident Remediation Project (1.500.000€ budget)1/ Information Security Management System (ISMS) implementation ISO 270001-22/ Security Software Development Life Cycle (SSDLC) deployment for pan-European ENTSO-E applications3/ Hosting assessment and migration to cloud From 2018 to 2020:Manager of a Cybersecurity Project subsidized of 3.000.000€ by DG ENER and covering the following topics and activities: • Activity 1: Cybersecurity design : definition of key processes and controls to prepare the all TSOs community for the Cyber Security Network Codes (in collaboration with ENISA, CERT-EU, ENCS and TSOs). o Activity 2: Cyber security Test lab implementation - Cyber security Testing services for pan-European applicationso Activity 3: Cyber Security Operations Center (Cyber SOC) – Definition of requirements for an ENTSO-E SOC, providing a common TSO cyber incident reporting, analysis and recovery capability.o Activity 4: Definition and implementation of a new IT architecture based on micro-services and containerization (Kubernetes and Kafka technologies)o Activity 5: Study on blockchain and quantum computing to strengthen applications on productivity and securityo Activity 6: Enabling IT integration with other industries and their own standards by connecting an IT communication platform to the network used by gas transport stakeholdersIn 2018:1/Project Manager of the ENTSO-E Cybersecurity Risk Assessment : establish application inventory, describe the cybersecurity risks, propose countermeasures to mitigate risks, define a budget estimation for each countermeasure. Following relevant standards were applied for the risk identification, risk evaluation and risk treatment planning: ISO 27005, ISO/IEC 31010, ISO/IEC 62443-3-2.2/ Project Manager for the creation and in the implementation of the ENTSO-E Cybersecurity Strategy 2019 - 2021. Framework based on best practices from McKinsey and Gartner.

Brussels Area, Belgium

In charge of various activities such as:o improve and progress the ENTSO-E IT and Cyber Strategy by providing medium and long terms vision in order to fit to the new technologies and offer the best services to the ENTSO-E communityo manage suppliers related to the ENTSO-E digital activitieso evolve the governance of ENTSO-E projects by involving expert members and secretariat colleagues in order to identify risks and raise opportunities on cost efficiency, re-usability, and reduce complexityo provide IT operational support to the business such that ENTSOE Members and ENTSO-E colleagueso manage software development projects and train representative users to the ENTSO-E systems delivered

Brussels Area, Belgium

Member of the Management Committee of D'Ieteren Treasury and D'Ieteren Services.Business Process Management:Owner of the business processes, I am in charge of :• The elaboration of the business policies and processes• The operational feasibility check concerning the solutions proposed by the management committee to which I belong• The implementation of the business processes and their improvements • The change management as a consequence of the new business processes implementationsInformation System Management:Representative of the business users to the IT department and in charge of :• Managing the deployment of the new IT solutions (i.e. SAP FSCM,…)• Proceeding to quality assurance of the new solutions implemented• Collecting, challenging and managing the user requests in order to improve the interfaces and IT tools (i.e. SAP FI,…)• Ensuring and coordinating the user trainings • Ensuring the proper functioning and the access management of software and interfaces in collaboration with the IT Production Management Services• Documenting the changes

Brussels Area, Belgium

Senior Project Manager and Senior Business Analyst in charge of the set up of a new team organization called Shared Service Center Testing. • Defined the strategy and the business plan of the new organization.• Carried out the work procedures of the team (Marketing, Demand, Finance, Human resources and Governance processes).• Performed business modeling using Visio & Aris in order to describe the process workflows.• Creation of the services catalogue with experts.• In charge of the communication plan concerning the services proposed to the customers.• Defined KPI’s and reports in accordance with the team governance.• Defined a configuration management policy.• Involved in the writing of Requests for Proposal in order to select new suppliers.• In charge of the change management strategy in order to prepare and support the migration between the As Is and the To Be situation.

Brussels Area, Belgium

• In charge of the commercial relationship with European institutions.• Involved in fixed-time/fixed-price projects proposal writing.• Bid management as well as RFP answer.• Involved in the writing of Requests for Proposal in order to win new contracts.• Customer project follow up and quality management.• Human resources management (Recruitment, Assessment, Coaching and Training).• Responsible for financial PnL activity result.

Brussels Area, Belgium

Project Manager and Business Analyst in charge of the implementation of new procedures to improve employees’ mobility within the company to match with the new Strategic Plan:• Managed the Project with the Prince 2 Methodology (terms and references)• Supervised 4 Business Analysts• Collected business requirements • Defined business project template to manage user’s interviews and produce efficient business processes• Set up feasibility studies with furniture, PC’s and Telephony aspects (mailboxes, pickup, hunting group, technical numbers, autoset relocate, …)• Produced business cases including cost impacts and value drivers for the “To Be” proposed solutions• Creation and implementation of the “To Be” process to match target functional environment• Defined specifications & Managed developments of IT tools (web applications) to support the new processes • Performed business modeling using Visio & Aris• Carried out test cases with the business and support the User Acceptance Testing (Tests coordination) based on web applications• Defined new Business Objects reports requirements for the management team• Trained employees to the new process

Brussels Area, Belgium

Fortis move (move of employees) procedures “As Is” descriptionBusiness Analyst in charge of the description of the move procedures:• Analyzed and described AS IS situation.• Edited manual based on the current move process and standards• Coached employees to the use of the manual.

Brussels

ICT Services developments for insurance broker’s Web application (None Life Insurance)Effective working time achievedAnalyst in the team « Methods Broker’s Network Non-Life Insurance»:• Collected and analyzed business User’s requirements • Specifications writing (functional analysis)• Process design, analysis and implementation• Testing, tests plans and tests coordination• End-users training.