Eric Dickens Email & Phone Number

Raleigh, North Carolina, United States

• Assist with technology installation, which includes setting up cabinets, racking equipment, and cabling devices.• Test and troubleshoot CAT 5, 6, and fiber cabling.• Installing, replacing, or removing equipment components (such as a router/switch card memory, hard drives, PCI cards, etc.) Troubleshooting of unreachable systems (Servers, Network Devices, Security Devices, etc.). • Responsible for enforcing Data Center policies and standards.• Racked, cabled, and labeled HP ProLiant, IBM, SUN, and Dell servers.• Install and terminate 66 and 110 voice punch-down blocks.• Install various cabling suspension systems, including cable trays and j-hooks.

Morrisville, North Carolina, United States

• Installed Wi-Fi and IP units for clients.• Terminated phone jacks and RJ 44s.• Tested cable and troubleshot networking issues.• Pulled and routed CAT5 and CAT3 cables at new commercial sites.• Dressed and terminated distribution frames using 66 and I 10 blocks.2• Assisted documenting of all installed cabling, faceplates, and patch panels.• Completed cabling and cable organization per client DCO standards.

Raleigh, North Carolina, United States

• Pulled, cut, and spliced fiber optic cables.• Messaged signal strength of connections to ensure adequate performance.• Located problem areas and determined solutions that prevented systems from performing efficiently.• Gathered knowledge and certification in the use of Panduit Plus Systems.• Planned network installations per customer orders, plans, manuals, and technical specifications.• Verified service by testing circuits, equipment, and alarms.• Documented network by labeling, routing equipment, cables, and recording configuration diagrams.• Troubleshot and repaired outages by testing network backup procedures and updating documentation.• Kept supplies ready by inventorying stock, placing orders, and verifying receipts.• Updated job knowledge by participating in educational opportunities and reading technical publications.

Charlotte, North Carolina, United States

• Terminated 50-60 jacks per day.• Installed data voice communication.• Dressed cables including CAT3, CAT5, CAT6, and CATV.• Installed access points for internet service.• Spliced cables as necessary.• Installed routers, switches, and cable trays.• Assisted with installation rollouts for various business clients along the east coast.• Performed troubleshooting, maintenance, and repairs of installed systems using fluke testers.• Documented test results and safety reports as appropriate.

Raleigh, North Carolina, United States

• Hands-on experience in the installation of office furniture.• Solid understanding of plans and drawings for office furniture installation.• Used various hand tools to assemble and install parts according to quality specifications.• Moved parts in and out of the work area employing appropriate equipment.• Oversaw crew members on various job sites to ensure effective job performance.• Assisted with the training of newly hired furniture installers.