Eric Dickens Email & Phone Number

Raleigh, North Carolina, United States

• Assist with technology installation, which includes setting up cabinets, racking equipment, and cabling devices.
• Test and troubleshoot CAT 5, 6, and fiber cabling.
• Installing, replacing, or removing equipment components (such as a router/switch card memory, hard drives, PCI cards, etc.) Troubleshooting of unreachable systems (Servers, Network Devices, Security Devices, etc.).
• Responsible for enforcing Data Center policies and standards.
• Racked, cabled, and labeled HP ProLiant, IBM, SUN, and Dell servers.
• Install and terminate 66 and 110 voice punch-down blocks.

Morrisville, North Carolina, United States

• Installed Wi-Fi and IP units for clients.
• Terminated phone jacks and RJ 44s.
• Tested cable and troubleshot networking issues.
• Pulled and routed CAT5 and CAT3 cables at new commercial sites.
• Dressed and terminated distribution frames using 66 and I 10 blocks.2
• Assisted documenting of all installed cabling, faceplates, and patch panels.

Raleigh, North Carolina, United States

• Pulled, cut, and spliced fiber optic cables.
• Messaged signal strength of connections to ensure adequate performance.
• Located problem areas and determined solutions that prevented systems from performing efficiently.
• Gathered knowledge and certification in the use of Panduit Plus Systems.
• Planned network installations per customer orders, plans, manuals, and technical specifications.
• Verified service by testing circuits, equipment, and alarms.

Charlotte, North Carolina, United States

• Terminated 50-60 jacks per day.
• Installed data voice communication.
• Dressed cables including CAT3, CAT5, CAT6, and CATV.
• Installed access points for internet service.
• Spliced cables as necessary.
• Installed routers, switches, and cable trays.

Raleigh, North Carolina, United States

• Hands-on experience in the installation of office furniture.
• Solid understanding of plans and drawings for office furniture installation.
• Used various hand tools to assemble and install parts according to quality specifications.
• Moved parts in and out of the work area employing appropriate equipment.
• Oversaw crew members on various job sites to ensure effective job performance.
• Assisted with the training of newly hired furniture installers.