Eric Dietsch Email & Phone Number

Greater Grand Rapids, Michigan Area

• Carry out a wide variety of test procedures, executing them accurately and timely.• Collaborate and support the engineering department in all facets of product development.• Support and mentor fellow technicians ensuring an effective and cohesive team.• Manage multiple projects with little to no supervisory direction.• Summarize test results for submittal to the engineering team.• Collect, analyze and report accurate and reliable data. • Assist in further development and streamlining of current and future testing processes.

Greater Grand Rapids, Michigan Area

• Helped to manage day to day operations of a 4 technician calibration lab.• Assisted the service coordinator with logistics and scheduling field calibrations.• Updated technician training records, reviewed timesheets and troubleshoot ways to increase productivity and efficiency of calibrations performed.• Performed a wide variety of calibrations of assorted Laboratory measuring devices in accordance to all A2LA 17025 calibration methods, both onsite and in a temperature and humidity controlled laboratory. • Assisted sales team with any technical assistance needed.• Responsible for maintaining set environmental conditions in the laboratory. Performing any preventive maintenance as needed• Reviewed technician generated certificates via Indysoft. Addressed any issues found and revised certificates as needed.

Caledonia, Mi

• Managed a 4 person department. Responsible for all day to day operations.• Ordered product, rotated stock to achieve optimal product displays.• Responsible for controlling perishable shrink (loss of product).• Scheduled employees to fit the needs of the customer base.• Performed yearly employee performance reviews.• Trained fellow employees on ways to increase efficiency of work performed to exceed the expectations of their supervisor.• Problem solved ways to increase sales and optimize the customers experience.