Development and Management of Applications:- Developed a hybrid mobile application for PONT HKB customers to view account balance and passage history, receive low balance notifications, and recharge their account.- Redesigned and administered the company's website ([www.pont-hkb.com](http://www.pont-hkb.com)).Database and Server Administration:- Administered SQL Server.- Managed Windows Server.- Configured and administered Directory Server.Equipment and Inventory Management:- Managed computer equipment.- Tested and installed updates on-site and remotely for equipment.- Diagnosed and resolved incidents on computers, microphones, networks, messaging, and telephony.Supplier and Incident Management:- Managed suppliers and oversaw the initial installation and maintenance of equipment.- Dealt with level 1 and 2 incidents.- Provided support in diagnosing and resolving incidents on computers, networks, and telephony.Telecommunication Systems Administration:- Monitored and maintained telecommunication equipment to ensure optimal performance.- Implemented security measures to protect telecommunication systems against unauthorized access and cyber threats.- Created and managed user accounts, assigned phone numbers, and defined access permissions.- Provided technical support to end-users for telecommunication-related issues and conducted training on new features and procedures.- Assessed communication needs, planned resources, and managed the expansion of telecommunication systems to accommodate company growth.

I contributed to the enhancement of the Huch Payment Gateway plugin by implementing three new payment methods: card1, card2, and on-ramp. This project aimed to expand the payment options available to WooCommerce merchants, providing a seamless and secure payment experience for users worldwide.Key Responsibilities:Developed and integrated new payment methods into the existing plugin architecture.Ensured compatibility with WooCommerce and adherence to best security practices.Conducted thorough testing to verify the functionality and reliability of the new payment options.Collaborated with the development team to resolve issues and optimize performanceImpact:Enhanced the payment flexibility for WooCommerce merchants.Contributed to a smoother user experience, leading to a potential increase in transaction volumes.Improved the plugin's overall reliability and security.This experience has deepened my understanding of payment gateway integrations and strengthened my ability to work effectively within a collaborative development environment.

• Install, configure and maintain computer equipment (hardware and software)• Provide level 1 and 2 support to users, and ensure timely resolution of incidents• Develop and maintain a prospect and customer management application using the CodeIgniter PHP framework• Collaborate with cross-functional teams to identify areas of improvement and implement solutions• Stay up-to-date with emerging trends and technologies in IT support and development

Teach IT (2nd - Terminal)

- Realization and administration of the website for the CGECI (General Confederation of Businesses of Côte d'Ivoire. (www.metiersformations.ci)- Realization and administration of the e-learning site (integration active directory SSO) of the headquarters of the CNPS plateau.

• Development of an application for managing the company's IT equipment (with the Codeigniter Framework)• Development of a web application (Platform for the exchange of radio programs between 50local radios) For the Union of Local Radios of Côte d'Ivoire (URPCI)in partnership with the US Embassy and Studio Mozaik-www.radiosynergie.ci-www.radiosynergie.ci/platform • Administration of website and social networks:www.studiomozaik.org www.fondationdrpetergraze.org • Installation, replacement of computer/printer• Installation of user-specific applications• Software and hardware maintenance of workstations. • Installation of professional messaging.

• Reporting of interactions on social networks (Facebook, Twitter) of Europacity• Management of web partnerships (influencers, website) for the Europacity project.• Follow-up of the advertising account on Facebook.• Management and animation of the blog (http://www.construisons-europacity.com/).• Implementation of e-mailing campaigns• Implementation of adwords campaigns

• Web application development• Graphic Design: Visual Identity, Graphic Charter, Design• Website: Design and optimization of websites (Development, DA, Ergonomics, Content Writing)• Audiovisual and Video Communication