Eric Dixon Email & Phone Number

Cincinnati Area, KY

West Chester, Ohio

• Conducted follow- up and further investigations concerning customer issues that are unresolved.
• Demonstrated exceptional customer service regarding product information and troubleshooting.
• Received inbound calls and emails from real estate agents concerning lockbox information.
• Recognized for contributions to improve the support department morale.

Moraine, OH

• Proposed customer solutions that met the customers marketing and advertising needs.
• Prepared and delivered sales proposals/presentations and followed up with key decision makers.
• Completed required Customer Service Agreements, reports and other paperwork in a timely manner and in accordance with Company policy.
• Utilized the company's CRM on a daily basis, scheduled and documented activities, and developed prospective customer profiles.

Blue Ash, Ohio

• Attended both formal and informal training to better understand the retail store operations and keep up with company, market, and industry trends.
• Analyzed customer needs and presented value-added solutions.
• Supported daily business operations, including processing customer transactions and auditing cash receipts daily.

Lebanon, Ohio

• Assisted with self-administration of medication and maintained documentation.
• Observed, investigated abnormal situations, reported findings, and took action as appropriate to job role.
• Operated vehicle to transport clients as required (e.g. hospital, doctors offices, other medical facilities, court hearings, placement).
• Managed between eight to ten employees, through first, second and third shift.
• Ensured guidelines and policies were regularly updated, met and enforced.
• Performed urine screens, intake and current residents.

Associate'S Degree, Criminal Justice And Corrections

Criminal Justice And Corrections

Education record

Activities and Societies: Football, Track and Field, Basketball