- Responsible for ensuring the quality of a wide range of features including Ranked Systems, Progression System, Journal, Rewards, In-game Reporting, Mystery Puzzles and Achievements, Events, New Player Progression Guide - Tavern Guide, Shop (Real Money and In-game Currency), Season Roll, New Deck Recipes, and New Heroes for the game Hearthstone.- Engaged in collaborative efforts with stakeholders across different teams throughout the production cycle, facilitating Pre- and Post-mortems to… Show more - Responsible for ensuring the quality of a wide range of features including Ranked Systems, Progression System, Journal, Rewards, In-game Reporting, Mystery Puzzles and Achievements, Events, New Player Progression Guide - Tavern Guide, Shop (Real Money and In-game Currency), Season Roll, New Deck Recipes, and New Heroes for the game Hearthstone.- Engaged in collaborative efforts with stakeholders across different teams throughout the production cycle, facilitating Pre- and Post-mortems to identify potential risks associated with feature development.- Executed comprehensive test plans, cases, and runs, overseeing both QA Core and Contractor analysts to guarantee thorough testing coverage. Additionally, contributed to the Escape Review Pilot program, reviewing bug escapes and converting them into actionable items. Coordinated with other QA owners within the Progression system, managing task assignments, risk assessments, and communication between teams.- Utilized expertise in the benefits of early testing and automation support to enhance testing processes and outcomes. Show less

- Primary Analyst for the D3 Auction House Payment System.- Acted as a Specialist Role on Hearthstone QA Payment team for 3 months while working on Bug Approvals, Bug Confirmations, Tasking, Progress Tracking, and Development meetings.- Led QA efforts as Feature QA Owner for Hearthstone, managing testing of in-game ranks, deck recipes, new heroes, and season rolls. Maintained detailed documentation for these features, including ranks, payment testing, deck recipes, new heroes, and… Show more - Primary Analyst for the D3 Auction House Payment System.- Acted as a Specialist Role on Hearthstone QA Payment team for 3 months while working on Bug Approvals, Bug Confirmations, Tasking, Progress Tracking, and Development meetings.- Led QA efforts as Feature QA Owner for Hearthstone, managing testing of in-game ranks, deck recipes, new heroes, and season rolls. Maintained detailed documentation for these features, including ranks, payment testing, deck recipes, new heroes, and season rolls.- Executed Test Cases and Test Runs, identifying and logging bugs into Jira and Inspector.- Wrote daily reports to feature stakeholders during the height of testing.- Wrote test suites for the Diablo 3 Auction House. Show less