Eric Dooley Email & Phone Number

Aurora, Illinois, United States

Aurora, Illinois, United States

Oak Brook, Il

• Responsible for building a book of business by identifying, developing, closing, and growing opportunities by collaborating with internal departments.• Effective and efficient at building strong, long-term relationships that will increase customer volume and margin across multiple modes of transportation.• Utilized inbound lead follow-ups, outbound cold calls, and emails to generate new business through lead generation.

Oak Brook, Il

• Developed a proactive relationship with customer accounts by resolution of issues and concerns in a timely manner and provide innovative solutions.• Managed customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP).• Communicated with shipper and consignee contacts regarding exception notification and problem resolution.• Maximized profitability and reduce customer cost exposure by working with Operations to properly manage assets such as container pools.• Offered alternative transportation solutions as necessary by analyzing internal and external account metrics.• Managed, monitored, and reported order acceptance, order maintenance and accessorial management.

Lombard, Il

•Licensed in Illinois, California, Washington, Virginia, New Jersey, Maryland, and Florida.•Originate Loans, including purchasing and refinancing residential housing mortgages.•Licensed by the Department of Business Oversight under the CA Residential Mortgage Lending Act•Illinois Residential Mortgage Licensee•Company NMLS #169740•Equal Housing Lender

Oak Brook, Il

•Licensed in Illinois, California, Washington, Virginia, New Jersey, Maryland, and Florida.•Originate Loans, specializing primarily in refinancing residential housing mortgages.•Licensed by the Department of Business Oversight under the CA Residential Mortgage Lending Act•Illinois Residential Mortgage Licensee•Company NMLS #227765•Equal Housing Lender

Greater Chicago Area

•Gained new customer Dairy Farmers of America (DFA) and negotiated a service contract that resulted in 1,600+ teu of entirely new business in less than one full year. We are now DFA’s #1 intl. ocean carrier.•Grew Weber-Stephens account by 21% in 2014 (+2,249 teu). We are Weber’s #1 intl. ocean carrier.•Grew Taggart Intl. account by 24% in 2014 (+404 teu). We are Taggart’s #1 intl. ocean carrier.•Responsible for managing/growing existing and new customer base by negotiating shipping rates and contracts for international transport of customer goods. Held a 30,000 twenty-foot equivalent unit container (teu) customer base in Kansas City and Chicago. Customer base was a mix of cargo owners (BCO), 3rd party shippers (NVO), and consolidated cargo shippers. Was the face of the company to customers, and main escalation for customer’s operational, finance, customer service issues.•Provided direct training for multiple new Inside Sales Coordinators.

Greater Chicago Area

• Grew Weber account in 2012: 121% (+5,071 teu), 2013: 13% (+1,259 teu).• Grew John Deere account in 2011: 45% (+8,356 teu), 2012: 25% (+8,607 teu).• Grew Ashley Furniture account in 2011: 226% (6,130 teu).• Supported Chicago Sales Director, GAM Director, & 100,000+ teu GAM customer base by providing rate quotations, administering service contracts, resolving rate disputes, and resolving operational challenges within the supply chain. Acted as global point of entry for major international customers; John Deere, Weber-Stephens, Polaris Industries, Ashley Furniture, Target US, Target Canada, Sears, and Lands’ End. Managed global vessel space allocations for customers. Prepared volume reports and account profiles for Senior Management.

Greater Chicago Area

•Supported New York City Account Executive & customer base by providing rate quotations, administering service contracts, resolving rate disputes, and resolving operational challenges within the supply chain.•Worked first 4 years part time while balancing a full university class schedule.