• Built and managed a compliance program for the financial services (mortgage, home equity, consumer banking) software platform as well as direct to consumer real estate, title insurance, property casualty insurance, notary, and consumer reporting agency business entities• Led the Product Counsel team in partnering with Product and Engineering to provide legal and regulatory guidance on the development of new products and features• Responsible for regulatory privacy, enterprise risk and reporting, agency licensing and entity management• Conducted regulatory due diligence for a $500M acquisition of title insurance business

• Worked with Product and Engineering teams to design mortgage, home equity, and consumer lending software platforms consistent with applicable legal and regulatory requirements• Supported launch and implementation of new products and features with large financial institution clients through effective partnership with client’s legal and compliance departments

• Provided analysis of legal and regulatory requirements across all business lines in support of new and ongoing mortgage lending initiatives• Partnered closely with the Product and Engineering teams on the design and implementation of new and existing products and features throughout the entire product development lifecycle• Managed contracts across Clara, including drafting, reviewing and negotiating agreements to ensure fulfillment of business objectives while minimizing liability• Managed corporate and individual loan licenses, including establishing, maintaining and renewing licenses, and performed comprehensive state law analysis• Managed regulatory disclosures, including reviewing Federal and state disclosure requirements and working with third-party vendors to ensure accuracy of disclosures• Developed and managed a comprehensive Compliance Management System, including drafting policies, conducting monitoring and drafting reports• Conducted compliance training, drafted memoranda, and advised on loan-level questions• Reviewed marketing strategies, promotions and materials to ensure compliance with applicable Federal and state regulations

• Oversaw marketing compliance initiatives and review of marketing materials• Developed and implemented policies and procedures and compliance training• Provided guidance and analysis on regulatory requirements (RESPA, TILA, ECOA, GLBA, UDAAP, etc.)• Oversaw security incident and dual employment programs• Managed customer complaint investigations and response

• Managed case files, including drafting court documents and legal forms• Researched and prepared reports on local and state laws• Coordinated oversight for out-of-state counsel with a regular case load of 600+• Standardized procedures and established workflow for the position• Cross-trained essential job functions