Eric Dukes Email & Phone Number

Pittsburgh, Pennsylvania, United States

Fort Lauderdale, Florida, United States

Developed and executed comprehensive account management strategies for luxury appliance clients, resulting in an increase in sales and revenue.Cultivated and maintained strong relationships with key decision-makers and stakeholders at luxury appliance retailers and distributors.Collaborated with cross-functional teams to ensure seamless product launches and promotions, driving brand awareness and market penetration.Conducted regular business reviews with clients, analyzing sales data, identifying areas for growth, and proposing effective solutions to optimize performance.Provided exceptional customer service, addressing inquiries, resolving issues, and ensuring client satisfaction.Created and delivered persuasive sales presentations and product demonstrations to drive adoption of luxury appliances and secure new business opportunities.Acted as a trusted advisor to clients, offering expert knowledge of luxury appliance features, benefits, and industry trends.Managed complex contract negotiations, pricing agreements, and sales proposals, maximizing profitability and maintaining favorable terms for both parties.Monitored market trends, competitive landscape, and customer preferences, providing insights and recommendations for product development and marketing strategies.Trained and mentored sales teams, equipping them with product knowledge and sales techniques to achieve targets and exceed customer expectations.Meeting clients in the showroom, in home/business, or on the jobsite to discuss and plan project requirements.Coordinate client readiness to insure product availability as well as just-in-time inventory management.Worked cross functionally within the company to communicate with all stakeholders in clients’ success.Create and maintain relationships with clients to better understand and achieve their needs.Make visits to clients to identify opportunities for growth within our platform.Versed with CRM to manage all aspects of business.

Pittsburgh, Pennsylvania, United States

Accompanied Principals on initial consultations with potential clients to identify site-specific opportunities and challenges for cost and time efficiencies.Followed initial consultation, collaborate with Principals to establish a Preliminary Scope of Work and Budget and prepare Design-Build Agreements.Upon acceptance of a Design-Build Agreement, scheduled and conducted site visits with Design Team and key Subcontractors to measure, photograph, and document existing conditions.Upon completion of Conceptual Designs, coordinated Design Development responsibilities among Design Team to develop construction drawings and specifications based upon best practices and applicable building codes and that are suitable to solicit competitive bids and prices from Subcontractors and Suppliers.Upon completion of Design Development, collaborated with Design Team, Project Managers, and Subcontractors to prepare Final Scope of Work and Specifications, Cost and Project Implementation Schedule.Upon completion of Design Development, collaborated with Design Team and Project Managers to prepare two (2) Project Binders for the Job Site and Office.Coordinated with Design Team to obtain building permits as applicable.Scheduled and conducted a pre-production on-site meeting with Clients, Design Team, and Project Managers to establish a relationship with the Clients.Reviewed Construction Schedule with Client and collaborated with Design Team and Project Managers to ensure all finish materials and fixtures are selected on time to avoid delays.Coordinated with Project Managers and Design Team to review design plans with Team Leaders and Subcontractors before they begin their work to ensure design integrity; solicit the assistance of Design Team to clarify questions.Communicated issues impacting design integrity in a timely manner to Design Team and/or Clients to facilitate prompt redesign or reselection and avoid delays.

Supervised daily construction; act as on-site liaison with client representatives.Managed and direct activities of multiple subcontractors.Evaluated and coordinated project plans and specifications at job site.Monitored project scheduling and control costs.Attended meetings with Client and Client representatives as requested.Regulated safety and compliance with all OSHA regulations.Ensured quality of overall workmanship.Prepared and monitor project scheduling, control budget costs, ensure safety and quality of overall workmanship.Organized and administered subcontractor agreements and change orders.Reviewed project materials submittals and shop drawings.Worked with outside Architect to bring vision to reality, on time and within budget.Handled all daily client communications, ensuring client understanding and satisfaction.Coordinated, attend and record construction phase progress meetings and ensure timely follow throughLocated, qualified and scoped potential subcontractors.

Pittsburgh, Pennsylvania, United States

Completed various indoor and outdoor residential and commercial construction projectsApplied cost estimate and bid proposal development Proficient construction planning and scheduling skillsAssessed all work to be performed from start to finishDetermined all relevant materials for each projectCreated effective punch lists prior to finishing all projectsBuilt strong vendor relationships Expert material managementStrong carpentry, electrical, plumbing, and flooring expertiseKnowledgeable in all facets of the construction industry

Facilitated in the creation and development of all website advertising and promotions. Created the website style sheets and all functioning buttons and images. Coordinated all website material to be published. Composed unique detailed information for all published online products. Implemented various new business modules which made day-to-day business activities more proficient. Researched and created all Google PPC advertising and analytics reports daily. Involved in creating the concepts and design of all advertising mediums including billboards, direct mail, and point of purchase advertisements.Created, produced, and developed all YouTube videos for NStuffmusic.comExpanded Nstuffmusic.com’s Youtube channel to over 12 million views.Applied various SEO management techniques to improve online positioning. Developed a firm working knowledge of Adobe Master Suites: Including Photoshop, Illustrator, Dreamweaver, Fireworks, Premiere Pro, and Soundbooth.Accountable for all website and in-store pricing, which involves researching all vehicles used by the competition and pricing accordingly.

Responsible for sales and promotion of various industrial and residential heating lines for Western Pennsylvania, Ohio and West Virginia. Generated all promotional and advertising vehicles for Combustion Equipment Company, Inc. including brochures, mailers, flyers and trade show materials.Created new sales accounts as well as oversaw the corporation’s existing clientele.Attended regional sales meetings to continually increase knowledge of product lines and new products.Initiated the launching of a new residential line of products in the corporation’s three sales territories.Developed a new product case study that was published by a national corporation.

Bachelor Of Science (Bs), Marketing

Bachelor Of Science - Bs, Marketing, 3.60