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Eric Dussault Email & Phone Number
Vice President, Technical Customer Operations
at
Xplore Inc.
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✓ Verified Jun 2026
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Profile completeness 86%
Current company
Role
Vice President, Technical Customer Operations
Location
Richmond, New Brunswick, Canada
Who is Eric Dussault? Overview
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Quick answer
Eric Dussault is listed as Vice President, Technical Customer Operations at Xplore Inc., based in Richmond, New Brunswick, Canada. AeroLeads shows a matched LinkedIn profile for Eric Dussault.
Eric Dussault previously worked as Director, Customer Care Technical Operations and Channel Support at Xplore Inc. and Manager of Operations at Xplornet Communications Inc.. Eric Dussault holds Bba, Business Administration from University Of New Brunswick.
Company email context
Email format at Xplore Inc.
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Xplore Inc.
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Profile bio
About Eric Dussault
Objectives- To work within a fast paced operational environment where I can provide leadership to develop and lead a committed engaged front-line workforce. - To use my strong analytical, operational and strategic skills towards process enhancements to improve service and quality, increasing revenue and lowering costs. - To apply my effective and practical coaching techniques to focus a team effort in achieving departmental and corporate Key Performance Indicators.Specialties: Mergers and Acquisition, Coaching, Budgeting, Leadership, Technical Support.
Current workplace
Eric Dussault's current company
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7 roles · 22 years
Eric Dussault work experience
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Vice President, Technical Customer Operations
CurrentLeading Technical Operations at Xplore for both Residential and Business clientele.
May 2024 - Present
Director, Customer Care Technical Operations And Channel Support
CurrentResponsible for Repair and New Installation Cycle Time. Managing the commitments we make to our customers and ensuring the quality of install is completed on every Truck Roll.
Sep 2012 - Present
Manager Of Operations
Xplornet Communications Inc.
People Management - Responsible for the overall performance of our Woodstock Contact Center. Provide leadership to a workforce of 85+ employees including Team Managers, Supervisors and Senior Support Specialist Budget Control – Manage and identify ways to reduce cost.Acquisition – Plan and integrate new service platforms into normal business.
Feb 2011 - Sep 2012
Manager Of Dealer Support And Dispatch
Barrett Xplore
Budget Control – Manage and indentify ways to reduce cost.Provide leadership to a workforce of Senior Support Specialist.Acquisition – Plan and integrate new service platforms into normal business process.Responsible for achieving departmental Key Performance Indicators (KPI’S); such as Service Levels and Cost per Customer.Promote continuous improvement.
2008 - Feb 2011
Technical Team Manager
Barrett Xplore
Manage and coach a team of Level Two TechnicianApprove Technical troubleshooting documentation Technical Training – Installation and internal workforce
2007 - 2008
~1 yr
Dispatcher – Barrett Xplore
Barrett Xplore
- Approve and arrangement customer premise site visit- Process returns of defective hardware with manufacture- Approve Dealer compensation
2004 - 2007
~3 yrs
2 education records
Eric Dussault education
Bba, Business Administration
Leadership Program, Educational Leadership And Administration, General
Queen School Of Business
FAQ
Frequently asked questions about Eric Dussault
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What company does Eric Dussault work for?
Eric Dussault works for Xplore Inc..
What is Eric Dussault's role at Xplore Inc.?
Eric Dussault is listed as Vice President, Technical Customer Operations at Xplore Inc..
Where is Eric Dussault based?
Eric Dussault is based in Richmond, New Brunswick, Canada while working with Xplore Inc..
What companies has Eric Dussault worked for?
Eric Dussault has worked for Xplore Inc., Xplornet Communications Inc., and Barrett Xplore.
How can I contact Eric Dussault?
You can use AeroLeads to view verified contact signals for Eric Dussault at Xplore Inc., including work email, phone, and LinkedIn data when available.
What schools did Eric Dussault attend?
Eric Dussault holds Bba, Business Administration from University Of New Brunswick.
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