Eric Duvall Email & Phone Number

Nashville, Tn, Us

Memphis, Tennessee, Us

Serving with the Highline Warren Infrastructure team in managing various application, compute, and storage workflows in cloud and local datacenters.* R&D, strategic direction, budgeting, and vendor relationships* Managing datacenter compute, storage, monitoring, and application performance* VMware administration, consolidation, migrations, multiple vCenters* Storage administration, HPE & Dell platforms, HPE cloud services* Project management, change control, Monday.com* Monitoring and alerting on various systems, Solarwinds/ManageEngine & other platforms* Cloud and local datacenter support* Azure/M365 & AWS oversight/administration* Supporting various workflows from a security and operations perspective* DR & Business Continuity* Management of a complex multi domain Active Directory with Group Policy, DFS, DNS, DHCP, etc.* Exchange Online/hybrid Exchange administration* Assisting security team with various initiatives

Nashville, Tennessee, Us

Serving with the Infrastructure team at Wellpath corp HQ. Collaborating with security, operations, network, DevOps, Database team, Help Desk, and other teams on various projects & initiatives.* Managing day to day responsibilities of Infrastructure team.* Project management, RFC/Change control, ServiceNow* Supporting DevOps* AWS architecture and administration* Office365 administration* Azure services and administration* Azure & Simplivity VDI/Citrix* HPE cloud services* Storage admin/HPE SANs* Datacenter support* CMDB and Device42* Monitoring/Solarwinds* Backup, restoration, Business Continuity, and DR technologies/Zerto/Verinext/Commvault* VMware administration/multiple vCenters* HP Enterprise Synergy and Simplivity chassis/blades* Exchange Hybrid/Exchange Online/Mimecast environment* Network & edge, Cisco Nexus, Cisco ASA, Palo Alto firewalls, GlobalProtect, Device42* Cybersecurity/Crowdstrike. Assisting security team with various projects and initiatives as needed* Multi-forest and domain AD, DNS, DFS, DHCP admin, scripting and automation of various tasks

Gallatin, Tn, Us

Serving with Infrastructure & DevOps teams at Servpro corp HQ. Servpro was acquired by Blackstone Group in 2019, and Infrastructure team merged with in-house Dev team to form DevOps. The merge reflected a shift from on-prem infrastructure to cloud.AWS: Supporting DevOps. Provisioning EC2 instances, IAM & ACL access, ASGs, S3/FSx storage administration, deploys (Octopus), DNS (Route 53), Cloudwatch, AWS security, etc.Azure admin: Directory services, AD Sync, Office365, Teams, OneDrive, Sharepoint Online, MFA (DUO)Storage admin: AWS FSx/S3, EMC Unity, VNX, Isilon, XtremIO, QNAP, NS20Migrated backups from Networker to VDP and later Avamar. Data Domain and replication to CoLo.VMware admin: Complex virtual environment with vCenter and Cisco UCS based VMware/ESX hypervisorsMessaging admin: Migrated Exchange 2010 to 2016 Hybrid, later from 2016 to Exchange Online. Implemented Mimecast for various services such as message reputation, encryption, large file transfer, etc.Endpoint protection: Migrated SCCM managed Symantec to Bitdefender Enterprise and later Crowdstrike & Cyberark EPMSIEM admin: Analytics and reporting with Logrhythm SIEM. Migrated to Cybermaxx in 2020 and later to Cyderes/Chronicle.Network and edge: Shared admin of Cisco ASA firewalls, Palo Alto firewalls, Citrix Netscaler load balancers, and Cisco Nexus 5000/9000 switch stacksMulti-forest and domain AD, DNS, DFS, DHCP admin, scripting and automation of various tasksCybersecurity: Firmware updates, OS patching (Shavlik/Kaseya/Ninja), cert management, pen testing, Qualys scanning/remediation. Assisting CISO & security analysts with various security initiatives and remediation.Admin of a large and complex Cisco wifi system with guest and internal networks.Responsible for various Infrastructure and DevOps upgrade projectsTier III support for DBAs, AppDev, and BI teams. Provisioning VMs, managing Azure VDI & AWS Workspaces, Jira tickets, IIS & SQL perf tuning, etc.

Kailua, Hi, Us

6 month contract for an out of state firm specializing in systems integration, managed services, and Dell GeoPartner projects. This position was a hybrid of project engineering and managed services, working from home 100% with occasional travel to client locations as needed. Project work included virtualization projects (VMware/Hyper-V), Active Directory migrations, block/file storage projects (EMC/Dell/Equalogic/Tegile), Exchange Server & Office365 migrations, and security/firewall projects. Managed services responsibilities included building/configuring managed services workflows and templates, (Labtech/Connectwise), onboarding new and existing customers, and setting up monitoring and alerting.

Nashville, Tn, Us

Leading the ANS Managed Services team in supporting IS infrastructure and operations for a diverse client base. Managing onboarding and infrastructure projects, spearheading R&D for new product offerings, and developing/implementing new workflows & process improvements.Responsible for a team of engineers & project assistants that managed all or part of the IS infrastructure for 100+ clients. Virtual hosting services, proactive alerting & monitoring, managed antivirus, monthly reporting, data backup & replication with scheduled testing, disaster recovery & Business Continuity, patch management, MDM (Mobile Device Management), hosted email and encryption, data center monitoring, and various cloud services.

Nashville, Tn, Us

Project Engineer in the solutions delivery group of a growing IT consulting and services firm. Technical and administrative lead in managing projects of varying size and complexity from start to completion.VMware and Hyper-V projects, Storage solutions, (EMC, Equalogic/Dell, QNAP), office move projects, IT audits & client readiness assessments, Exchange Server & Office365 migrations, firewall projects (Fortinet, Watchguard, Sonicwall, Cisco, Juniper/Netscreen), Active Directory and Group Policy design, site to site VPNs & remote access, network (managed switches & VLANs), wireless projects, virtual Desktops, Remote Desktop Services & Citrix XenApp, server migrations, backup/DR solutions, Business Continuity, forensic investigation and eDiscovery, Cloud services ((Office365/Exchange Online/SaaS/SNMP monitoring, backup replication & DR, etc.)

Brentwood, Tn, Us

IT Consultant in the technology group of LBMC, a large financial and professional services firm. Generalist project management, systems integration, and infrastructure consulting for various clients across multiple industries.Architectural/systems design, VMware/Hyper-V solutions, storage (SAN/NAS/DAS), network enhancements, Windows Server, wireless implementation & improvements, VPN & WAN, Remote Desktop Services/Citrix XenApp, Exchange Server, Active Directory & Group Policy, Business Continuity and Disaster Recovery planning/implementation, eDiscovery & forensic work, cloud services migrations (Office365, McAfee SaaS, etc.), firewall configuration/upgrades (Watchguard, Sonicwall, Cisco), IT audits and situational analysis.

Gallatin, Tn, Us

Managed all IT infrastructure for the corporate headquarters and 10 branch locations. Associated Packaging is a packaging materials and machinery distributor servicing clients in most of the USA.Responsibilities included a VMware cluster with VCenter, various Windows VMs, Exchange Servers, a 12 node Citrix XenApp farm, and several Red Hat Linux servers. Responsible for Active Directory, Group Policy, DNS, DHCP, Cisco firewalls & WAN/VPN connectivity, network security, IIS & corporate website/intranet, wireless mesh system, and data backups & disaster recovery plan. Data center redesign with back up generator and fire suppression system, network administration for 10 remote offices, 2 replicating NexSAN SANs at primary office and DR site, redundant virtual hosts for Business Continuity, a fileserver with DAS, and managed HP Procurve & Dell PowerConnect switches.