Sr. Director, Specialty Testing Services (Reimbursement)
CurrentDirect all preauthorization and billing-related activities for Quest’s Advanced Diagnostics Portfolio• Built department of approximately 100 direct and indirect reports• Established Quest’s reimbursement and supporting services policies for genomic portfolio• Expanded team by more than 50% in 12 month period• Increased favorable billing response rates by over 60% for key product offerings• Developed innovative, patient-facing preauthorization and out of pocket estimating process• Led initiative for comprehensive overhaul of exiting IT infrastructure supporting preauthorization team