Eric Dyson Email & Phone Number

Washington Dc-Baltimore Area

Chevy Chase, Maryland, United States

Oversee daily business operations providing leadership and direction to all reporting staff and surrounding locations. Develop and train all personnel, identify training needs, implement training programs and growth strategies, sale goals initiatives, enforces all confidential patient services policies, procedures, standards, and ensure guidelines are adhered.Determines workforce recruitment and hiring of new staff; implement staffing schedule, payroll; other duties as requested… Show more Oversee daily business operations providing leadership and direction to all reporting staff and surrounding locations. Develop and train all personnel, identify training needs, implement training programs and growth strategies, sale goals initiatives, enforces all confidential patient services policies, procedures, standards, and ensure guidelines are adhered.Determines workforce recruitment and hiring of new staff; implement staffing schedule, payroll; other duties as requested. Resolve internal staff conflicts efficiently for mutual benefit of parties involved, ensures staff follow health and safety regulations and guidelines in reference to the job, and covid-19 Create revenue budget goals, and operational leadership for favorable outcomes. Improving revenue performance on weekly, monthly, and quarterly basis. Evaluate and monitor performance and productivity of personnel Analyzing accounting and financial data, researching and identifying growth opportunities, scrutinize service and quality issues, generate business reports using system data bases to present qualify and educate personnel Develop, implement, and maintain budgetary and resource allocation plans and optimize expenses and cost of goods.Interpret and communicate prescriptions for glasses to general public, submit optical orders to labs, educate patients on typical prognosis for different eyesight correction errors, ensures and correct medical billing codes. Show less

Waldorf, Maryland, United States

Managed daily rental operations for flagship branch in Waldorf, Maryland. Duties included but not limited to the following: leadership, problem solving, customer service, fleet logistic, finance, account maintenance, consumer behavior, database management systems, recruitment, and training Ensured branch operation are in accordance with company policies, legal and regulatory requirements, and audit standards. Actively cross sold company products and service to new and existing… Show more Managed daily rental operations for flagship branch in Waldorf, Maryland. Duties included but not limited to the following: leadership, problem solving, customer service, fleet logistic, finance, account maintenance, consumer behavior, database management systems, recruitment, and training Ensured branch operation are in accordance with company policies, legal and regulatory requirements, and audit standards. Actively cross sold company products and service to new and existing customers, vendors and accounts Provided assistance, direction, and supervision as needed including guidance for management trainee', manager assistants, and service agents. Coach, lead and motivate branch employees in sales of products and services; provides training where applicable. Meet employees habitually on an individual and group basis to initiate and reinforce sales and marketing goals Coordinated the personnel functions for the branch to include staff scheduling, company trainings, evaluating performance, employee morale, and policy compliance. Accountable for quality, accuracy, and handling of customer information during the underwriting process, for every transaction to ensure employees are in compliance with guidelines and state laws. Responsible for security, accountability, and control of branch cash box, assets, and account receivables. Show less

Temple Hills

Promotion

Ronald Reagan National Airport

Ensured successful operation of Kiosk at Reagan National Airport, by acting independently, for the American Airlines membership rewards program.Integrated efficient and judicious use of face-to-face sales methodologies to train and coach brand ambassadors.Established sales objectives, by forecasting and developing annual sales quotas, for Brand Ambassadors.Participated in job fairs. Created scripts for brand ambassadors that exhibited a series of sequential steps, for an effective… Show more Ensured successful operation of Kiosk at Reagan National Airport, by acting independently, for the American Airlines membership rewards program.Integrated efficient and judicious use of face-to-face sales methodologies to train and coach brand ambassadors.Established sales objectives, by forecasting and developing annual sales quotas, for Brand Ambassadors.Participated in job fairs. Created scripts for brand ambassadors that exhibited a series of sequential steps, for an effective close. Facilitated and arranged staff briefing and debriefing conference calls as needed, or requested. Show less

Falls Church Va

Provided strategic product marketing and operational leadership. Duties included but not limited to the following: staffing, organizing, and managing Maryland marketing territories; four BJ’s wholesale locations: Waldorf, Bowie, Columbia, Landover. 40 "marcom" shows annually: home, bridal, food, and wine. Created and aligned all customer communications, presentations, and collaterals at shows and events. Established and maintained key client relationships. Implemented weekly spiffs and… Show more Provided strategic product marketing and operational leadership. Duties included but not limited to the following: staffing, organizing, and managing Maryland marketing territories; four BJ’s wholesale locations: Waldorf, Bowie, Columbia, Landover. 40 "marcom" shows annually: home, bridal, food, and wine. Created and aligned all customer communications, presentations, and collaterals at shows and events. Established and maintained key client relationships. Implemented weekly spiffs and bonuses. Ensured timely set-up and break-down of venues and events. Generated reports using information systems database: "Lead Perfection." Ordered and audited office supply, equipment, and promotion collaterals. Published recruiting ads, trained and educated all marketing department staff: marketing representatives, canvassers, and telemarketers. Ensured efficiency and productivity of lead generation at stores, shows, festivals, and events. Show less

Falls Church Virginia

Assisted in the development of marketing and sales teams, for Maryland and Virginia wholesale markets. Aligned strategies to achieve define business objectives. Visited, monitored, and evaluated employees at designated stores shows and events; Maryland, and Virginia marketing territories. Orchestrated employee in-field evaluations, corrective action, and promotion forms. Implemented weekly spiffs and bonuses. Maintained and audited promotion collaterals and company supplies… Show more Assisted in the development of marketing and sales teams, for Maryland and Virginia wholesale markets. Aligned strategies to achieve define business objectives. Visited, monitored, and evaluated employees at designated stores shows and events; Maryland, and Virginia marketing territories. Orchestrated employee in-field evaluations, corrective action, and promotion forms. Implemented weekly spiffs and bonuses. Maintained and audited promotion collaterals and company supplies. Educated general public by immersing consumers in product knowledge and facts rendering best intangible solutions or services. Arranged and managed trainings and seminars. Created employee schedules weekly, updated and maintained event calendar. Worked closely with Market Managers and sales team to develop market strategies for existing and new customers service initiatives to drive sales. Show less

Rossyln, Va

Assisted with the implementation of the Federal Executive Branch Ethics Program for the entire USDA Forest Service. Second initial point of contact and initial interface with over 2,100 filers for the Confidential Financial Disclosure Reports (OGE-450).Utilized tracking system using Access Database to monitor each employees filing history. Created and maintained over 2,100 hardcopy files. Draft and distribute all correspondence to 450 filers.Prepared reports, informed and discussed… Show more Assisted with the implementation of the Federal Executive Branch Ethics Program for the entire USDA Forest Service. Second initial point of contact and initial interface with over 2,100 filers for the Confidential Financial Disclosure Reports (OGE-450).Utilized tracking system using Access Database to monitor each employees filing history. Created and maintained over 2,100 hardcopy files. Draft and distribute all correspondence to 450 filers.Prepared reports, informed and discussed challenges, rendered solutions, reviewed and certified OGE 450 Confidential Financial disclosure Reports.Conducted initial review of OGE 450 reports with unclear assets and income. Reviewed intensive research while utilizing stock, bank, and insurance websites while abiding by the Code of Federal Regulations (CFR); contacted employees for additional information; and reviewed forms with senior ethics specialist for final actions. Assisted with administering training to CFDR filers.Drafted and mailed training notices, registered employees using AgLearn (agency’s online training web tools), reserved training room.Created survey tool to gather and analyze customer’s feedback of training. Created charts and graphs to explain training feedback to senior leaders.Tracked completion of ethics training for filers required to take annual ethics training. Run delinquent reports and follow up with each filer who has not completed annual training.Handled over 2,000 pieces of mail on an annual basis. Consistently answered hundreds of phone calls and emails on an annual basis in a timely manner, assisted with creating Standard Operating Procedures (SOP’s) for filing process. Show less

A+/Networking+ Certificantion Training

TrainACE partners with CompTIA to provide instructor-led and online training for all CompTIA certifications, with a focus in Maryland.

Bachelor'S Degree, Business Administration And Management, General

Bachelor Of Business Administration - Bba, Business Administration And Management, General