Eric Ebron
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Eric Ebron Email & Phone Number

Product Manager IV at Rackspace Technology
Location: Palm Coast, Florida, United States 6 work roles 1 school
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Current company
Role
Product Manager IV
Location
Palm Coast, Florida, United States

Who is Eric Ebron? Overview

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Eric Ebron is listed as Product Manager IV at Rackspace Technology, based in Palm Coast, Florida, United States. AeroLeads shows a matched LinkedIn profile for Eric Ebron.

Eric Ebron previously worked as Application Support Engineer IV - Technical Team Lead at Rackspace and Technical Team Lead at Mitchell Martin, Inc. (Bank Of America Na., ). Eric Ebron holds Associate'S Degree, Computer Science from Pitt Community College.

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Email format at Rackspace Technology

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Rackspace Technology

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Profile bio

About Eric Ebron

Experienced Application Support Engineer / Site Reliability Engineer with a demonstrated history of working in the information technology and services industry. Skilled in Supporting Development houses, Scripting, Software as a Service (SaaS/PAAS/IAAS), Disaster Recovery, understanding application code errors and Web Servers. Strong information technology professional with a Associate's degree focused in Computer Science from Pitt Community College. 10 plus years experience working with Application Observability tools (ie. New Relic, Appdynamics, CA Introscope and Datadog).

Current workplace

Eric Ebron's current company

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Rackspace Technology
Rackspace Technology
Product Manager IV
Palm Coast, FL, US
AeroLeads page
6 roles

Eric Ebron work experience

A career timeline built from the work history available for this profile.

Application Support Engineer Iv - Technical Team Lead

Current

Florida

  • Responsible for providing in-depth support for our customers using APM Monitoring tools such as New Relic, AppDynamics and CA Suite to monitor and troubleshoot applications by digging through Call Stacks and memory.
  • Perform Monthly Application Performance Reviews and Technical Application Reviews for our customers to provide recommendations on how to improve performance and availability on a hybrid of multiple Cloud and On-Prem.
  • Provided advanced troubleshooting of Windows.NET related technology issues related to Application (APIs, services etc.), Systems, Network, and Database platforms.
  • Acted as primary technical liaison between hosting platforms, Project teams, and other technical resources (Network, Security, Audit, and Virtualization).
  • Configure security and access on servers for MIS Support teams to ensure they comply with corporate enterprise as well as federal regulatory standards to mitigate risk to internal and external customers.
  • Author and maintain installation and support documentation for application and support/incident teams to ensure smooth transition from initial onboarding of the application to ongoing maintenance teams as well as.
Oct 2010 - Present

Technical Team Lead

Mitchell Martin, Inc. (Bank Of America Na., )

Charlotte, North Carolina, United States

Responsible for administration and configuration multiple web servers for the development, staging, and production environments. Install and configure IIS, virtual directories/applications and application pools. Deploy software updates to servers for websites and services. ⦁ Provided Technical Leadership to a project team that had been commissioned to.

Sep 2009 - Oct 2010

Senior Web Administrator – Team Lead

Greensboro--Winston-Salem--High Point Area

⦁ Provide Web support for an in house development group developing.NET applications written in ASP.NET, C# and Visual Basic as well as production support for Volvo’s Common Web Platform. The platform. Of the company’s web applications I supported, www.volvo.com and www.macktrucks.com were the two major.NET applications I was responsible for.⦁ Functioned as.

Sep 2007 - Sep 2009

Senior Systems Administrator

Winston-Salem, North Carolina, United States

⦁ Provide Web support for a development team creating.NET applications running on Microsoft Windows 2000 and 2003 web servers⦁ Support multiple environments (Development / User Acceptance / Staging /Production)⦁ Coordinate changes requested by the development group to be transitioned into production and attend and represent changes to Change Management.

Sep 2006 - Sep 2007

Web Services Support - Team Lead

Aon

Winston-Salem, North Carolina, United States

⦁ Supported and troubleshot multiple web-based applications running on IIS (with.NET, Websphere, VB 6.0, ASP and HTML), making router and switch (Cisco) configuration changes located in our multiple data centers.⦁ Troubleshoot issues coming from the network, load-balancers (Foundry and Cisco), data backups, setting up Web servers (IIS, Websphere), App.

May 2003 - Sep 2006
1 education record

Eric Ebron education

FAQ

Frequently asked questions about Eric Ebron

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What company does Eric Ebron work for?

Eric Ebron works for Rackspace Technology.

What is Eric Ebron's role at Rackspace Technology?

Eric Ebron is listed as Product Manager IV at Rackspace Technology.

Where is Eric Ebron based?

Eric Ebron is based in Palm Coast, Florida, United States while working with Rackspace Technology.

What companies has Eric Ebron worked for?

Eric Ebron has worked for Rackspace Technology, Rackspace, Mitchell Martin, Inc. (Bank Of America Na., ), Volvo Group, and Apex Systems.

How can I contact Eric Ebron?

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What schools did Eric Ebron attend?

Eric Ebron holds Associate'S Degree, Computer Science from Pitt Community College.

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