Eric Edens Email & Phone Number

Jacksonville, Florida, Us

Knoxville, Tennessee, Us

Knoxville, Tennessee, Us

Shoreview, Minnesota, Us

Consultant and Project Implementation Manager for Home Care and Hospice organizations. Implementation expert for Homecare Homebase. Consultant and trainer from start to finish implementation of software and operations.

Knoxville, Tn, Us

Serve as Lead Analyst over Managed Care including Budget, Revenue, and Ad-Hoc analysis. Additional responsibilities include: Process Improvement lead on current financial analysis procedures; Subject Matter Expert on financial analysis requirements for contract managers; revising process for ongoing monthly analyses for total Managed Care Portfolio; and Lead Financial Analyst for IPC transition requests including production of new process.

Knoxville, Tn, Us

Established initial expansion structure including execution of new locations, project plans, staffing, budget, and built relationships in communities.• Developed 300-page training guide for new administrators encompassing all tasks required and trained multiple new employees with guide in week-long blitz sessions.• Developed tools, for companywide use in planning, that evaluate internal analytics and determine marketing trends.• Personally sought out and cultivated new contacts and potential clients in new markets to establish new business relationships prior to new offices being opened.• Developed and created sales presentations and marketing pieces to engage customers and clients.• Identified potential customers, penetrated new markets and capitalized on sales and growth opportunities.

Knoxville, Tn, Us

Ensured company followed strict Medicare guidelines in all aspects of business.• Instituted higher compliance standards in areas including billing and patient care.• Revised existing Internal Audit process and managed Audit Team; increased focus on each area to ensure regulatory compliance in a changing and increasingly strict environment.• Controlled distribution, revisions, and usage of all Standard Operating Procedures.

Knoxville, Tn, Us

Managed merger implementation between Caris Healthcare and Solaris Hospice. Merger added 20% revenue to Company and increased footprint. Developed company standard for reporting of marketing trends, current adherence to budget, and advised executive team on a monthly basis of the trends and status of metrics.• First feet on the ground prior to the Merger process and personally vetted company prior to board of directors decision process, meeting multiple times to discuss findings and advise of merger.• Directly reviewed all financial data and marketing information of Solaris Hospice and advised CEO of strengths and weaknesses to help determine best merger structure.• Trained Marketing staff to analyze and interpret market data.• Worked directly with each marketer to train to determine designation of A, B, and C clients; continuously updated and supported marketing efforts for A, B, and C client listings.• Created a Root Cause Analysis Training program, spanning two days, with all materials, data studies, and real life examples for use in the training.• Presented company-wide training on Root Cause Analysis, reaching over 400 employees.

Knoxville, Tn, Us

Served as Subject Matter Expert for patient trending and marketing data; utilized Excel to predict future financial and operational success for branches.• Implemented software for use by reps and presented education on its use.• Advised CEO of metrics to add into bonus process including improvements to marketing bonus structure.

Master Of Business Administration (Mba), Logistics, Innovation And Entrepreneurship

Bachelor Of Arts (B.A.), Sociology