Managed sales team to ensure regular contact with current & prospective customers.Answer questions about prices and availability.Provide customers with sample products and catalogs.Monitor market conditions and investigate product innovations.File expense accounts, prepare sales budgets, resolve customer complaints, review credit terms and monitor the competition's prices and products.Territory constiting of but not limited to North Eastern Pennsylvania, Maryland, Northern and Central NJ.

North American Sales Manager For Plumbing Division •supervise direct reporting staff according to overall company policy•set employee goals and objectives•develop staff to maximize potential•monitor staff performance including performance reviews•delegate work duties to staff •allocate use of available resources•monitor and assist staff with work progress•evaluate current business processes and systems•plan and implement procedures and systems to maximize operating efficiency•establish and maintain controls•formulate department/unit policies and practices•coordinate financial and budget activities for maximum operational efficiency•facilitate the preparation and analysis of reports•review performance data (financial, sales and activity reports) to monitor and measure productivity, goal progress and activity levels•responsible for the achievement department.

Assisted sales manager in daily working. Provided detailed knowledge of over 300 products to customer to increase revenue. Managed work of internet marketing. Maintained customers records. Sold approximately $650,000 in goods per year. Consistently received the highest percentage of profit and customer satisfaction in sales department.

Worked with cashiering activities in areas of purchasing, returns, and exchanges. Took in and handled approximately $10,000 per day. Worked with vendors concerning price and availability of the products. Managed floor regarding customer service, maintenance, cashiering and sales.