Eric Eifuobhokhan Email & Phone Number

London Area, United Kingdom

- Effectively operate the gates ensuring the safety of all who pass through them.- Acted as the first point of call for customers requesting information or help with their tickets.- Ensure customers have everything they need to travel confidently by train.- Ensure the safe operation of ticket gates and manage the flow of customers through the gates during busy times.- Directing customers, keeping them safe and informed especially during disruptions.- Updating customers about their journeys face-to-face in a professional and friendly manner.- Share knowledge on key destinations, attractions and London transport in general.- Ensure quality and safety standards are met at all times.- Delivering excellent customer service by responding to customer enquiries as quickly and efficiently as possible.- Report any incidents and undertake measures to ensure the safety of the station.- Undertake ticket checks and pass any irregularities to Revenue Protection.

London Area, United Kingdom

- Monitored office supplies and reordered them as needed- Operated and managed the maintenance of office equipment, such as printers and photocopiers- Typed letters, reports and other business documents with good accuracy and attention to detail using MS Excel and Word- Updated and maintained records, both on paper and digitally using MS Office programmes- Distributed meeting minutes in a prompt manner- Responded to questions and requests for information from staff and customers- Generated memos, emails and reports on a regular basis- Offered high levels of administrative support to managers, ensuring smooth running of company operations- Recruited and managed contractors to repair or replace damaged office equipment, minimising disruptions to operations- Receive and respond to calls with professionalism- Attend to queries with good communication and customer service skills

Lagos, Lagos State, Nigeria

- Implemented various strategies involving aircraft routing and crew scheduling to ensure flight safety and success- Coordinated air traffic control by determining fuel supply requirements and issuing safety information- Adhered to all federal and airport authority security requirements- Managed all cancellations and scheduling by collaborating with the Pilots- Monitored aircraft's and provided flight crews with timely updates to parameter change- Prepared dispatch release documents for all flights- Planned flights with consideration to meteorological conditions, aircraft discrepancies and performance limitations- Facilitated positive interaction with flight crews, station managers and HQ through detailed reports and flight briefings- Undertake all administrative tasks as required to keep the flight schedule on time, up to date, and running at proper capacity- Ensured that flights have clearance for take-off and landing at their allotted times- Ensured proper training of aircrew and obtained required certification from them, ensured certificates were updated, and that required training was arranged- Performed airfield inspections and maintained flight logs on the computer system- Liaised with air traffic control and updated the schedule with delays or early departures- Collaborated with on-site personnel including maintenance and air traffic control to resolve problem and facilitate seamless operations- Co-ordinated with ramp agent to ensure that the baggage was placed on the right flight

Master Of Business Administration - Mba, International Business, 2.2

- Foundation of quantitative methods for sustainable organisation - Interpreting management, market and consumption - Informational system.

Faa Licence, Aviation/Airway Management And Operations, Aircraft Dispactcher Certificate And Faa Licence Number:4458755. In The Usa.