Eric Elison

Eric Elison Email and Phone Number

Director, Social Media Care at T-Mobile @ T-Mobile
bellevue, washington, united states
Eric Elison's Location
Celina, Texas, United States, United States
Eric Elison's Contact Details

Eric Elison work email

Eric Elison personal email

n/a
About Eric Elison

Supporting T-Mobile Retail strategy and communications. Skilled in Customer Service, Social Media, Coaching, Customer Satisfaction, Customer Retention, and Team Building.

Eric Elison's Current Company Details
T-Mobile

T-Mobile

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Director, Social Media Care at T-Mobile
bellevue, washington, united states
Website:
tmobile.com
Employees:
77533
Eric Elison Work Experience Details
  • T-Mobile
    Director Social Media Care
    T-Mobile Jun 2022 - Present
    View
  • T-Mobile
    Sr Manager, Go To Market Operations
    T-Mobile Feb 2021 - Jun 2022
    Bellevue, Washington, United States
    View
  • T-Mobile
    Sr. Manager, Business Operations
    T-Mobile Feb 2019 - Feb 2021
    Bellevue, Washington
    View
  • T-Mobile
    Sr. Manager, Social Media Care
    T-Mobile Dec 2015 - Feb 2019
    Bellevue, Washington
    View
  • T-Mobile
    Social Media Manager
    T-Mobile Jul 2015 - Dec 2015
    Bellingham, Washington
    View
  • T-Mobile
    Team Manager
    T-Mobile May 2011 - Jul 2015
    Manage five to seven teams comprised of 15 customer service representatives, a senior representative, and a coach. Work with other members of senior leadership including human resources, business support, resource planning, and site leadership to help call center reach business goals.
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  • T-Mobile
    Coach
    T-Mobile Apr 2007 - May 2011
    Direct supervisor for up to 15 customer service representatives and a senior representative. This included development to achieve business metric goals, performance improvement, and all other associated tasks such as timekeeping.
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  • Citi
    Operations Assistant
    Citi Mar 2006 - Mar 2007
    Worked in collections department for Sears credit portfolio. Split time between assisting in development of front line collection representatives and project time helping build knowledge base for collection policies.
    View

Eric Elison Skills

Call Centers Leadership Team Leadership Management Telecommunications Customer Satisfaction Customer Experience Customer Service Team Building Human Resources Time Management Performance Management Coaching Customer Retention Erp Training Contact Centers

Eric Elison Education Details

  • Boise State
    Boise State
    Information Technology
  • University Of Phoenix
    University Of Phoenix
    Criminal Justice

Frequently Asked Questions about Eric Elison

What company does Eric Elison work for?

Eric Elison works for T-Mobile

What is Eric Elison's role at the current company?

Eric Elison's current role is Director, Social Media Care at T-Mobile.

What is Eric Elison's email address?

Eric Elison's email address is er****@****ile.com

What is Eric Elison's direct phone number?

Eric Elison's direct phone number is +120835*****

What schools did Eric Elison attend?

Eric Elison attended Boise State, University Of Phoenix.

What skills is Eric Elison known for?

Eric Elison has skills like Call Centers, Leadership, Team Leadership, Management, Telecommunications, Customer Satisfaction, Customer Experience, Customer Service, Team Building, Human Resources, Time Management, Performance Management.

Who are Eric Elison's colleagues?

Eric Elison's colleagues are Jamal Joubert, Lexis Parker, Stan Adams, Emily Coker, Jazlyn Moreno Mcdill, Cassidy Russell, Shibaji Gaikwad.

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