Eric Engberg Email & Phone Number

Austin, Tx, Us

I am the senoir member of a two person devops team at OpenLending. I was recently promoted from"DevOps Engineer" to "Site Reliability Engineer" with duties shifting to production and my co-workerfocusing on the development environment.• Wrote Terragrunt modules for creating various resources in Azure• Created AKS clusters for both Production and Dev• Configured Network Policies for kubernetes pods/services• Setup Application gateways and used Application Gateway Ingress controller for configuration• Configured Managed Identities for kubernetes pods to use using aad-pod-identity• Created virtual networks for the dev and production kubernetes clusters and associated resources• Installed Hashicorp vault and configured using terraform• Setup OIDC and SAML SSO for various applications• Setup kubernetes authentication for Hashicorp Vault• Installed Selenium Grid 4 and configured the chrome nodes to use spot instances for cost savings• Created jenkins jobs for scaling selenium chrome deployment up at 8am and down at 8pm• Installed and configured ArgoCD in both Production and Dev clusters• Installed and configured OpenSearch (AWS fork of ElasticSearch)• Installed cert-manager, external-dns, external-secrets, falco, fluentd, sonarqube and webhookrelay• Replaced existing Jenkins with new instance deployed to kubernetes and using CasC for configuration

Us

I was the sole DevOps/Cloud Engineer at Undercover Tourist. I have been focused on bringing thecurrent cloud infrastructure more in line with todays standards.• Wrote Terragrunt modules for creating ALB, Directory Service, DynamoDB, EKS, route53, routetables, security groups and SES resources• Created EKS cluster• Configured EKS metrics to send to Cloudwatch• Configured EKS to send logs to Cloudwatch• Configured EKS to use ALB ingress controller• Created custom Vault docker image• Created StatefulSet for Vault on EKS and performed initial configuration of Vault• Used helm chart to install Argo CD and configured SSO using AWS Directory Service and DEX asthe itermidiatry IDP• Setup AWS Client VPN to provide secure access to AWS resources• Configured VPN to use SSO using AWS Directory Service

I am was the sole DevOps/Systems Engineer at Trelar Logistics. I designed and maintain our cloudinfrastructure. I admin all our 3rd party services as well (BitBucket, JIRA, Confluence, RackspaceExchange and more).• Created both private and public VPCs for different environments (Corporate, Dev, QA, Demo, Staging, Production).• Used packer with Chef-solo to automate building of immutable EC2 AMI’s including images for Jenkins, OpenVPN, LDAP and our Tomcat hosted WebAPP• Used the Configuration as Code plugin for Jenkins to automate Jenkins configuration when building a new image• Configured a python lambda that proxied webhooks from BitBucket to the private Jenkins server to automate builds on merges• Setup nginx reverse proxy on Jenkins server for SSL encryption• Built and configured OpenLDAP from scratch. Applied RFC2307bis, openssh and sudo schemas.• Ensured that StartTLS was used for all traffic.• Configured OpenVPN server to allow developers and support staff to log in and access the privateVPCs using LDAP logins.• Replaced single EC2 instances for the Trelar WebAPP with Auto Scaling Groups for redundancy• Restricted IAM policies to only have the neccessary permissions needed.• Used terraform and terragrunt to codify AWS configuration• Changed from using a classic Elastic Load Balancer to an Application Load Balancer• Used Jmeter to troubleshoot issues, load testing and demo vulnerabilies in the WebApp• Automated user sign up using Jmeter for testing environments• Worked with developers to resolve security vulnerabilies I discovered• Assist developers with architectural decisions and provide solutions to problems

London, Gb

Create and maintain existing scripts to automate operational tasks. Lead Netbackup enginneer for production and customer environments• Create and maintain existing scripts to automate operations tasks. • Install and configure multiple production Netbackup environments• Integrate Netbackup with vCenter and ESX servers to perform VMware backups• Create Storage Lifecycle Policies for backups and configure AIR replication of backups• Install and configure Veritas Netbackup Ops Center Analytics• Analyze network captures between server and client to resolve communication issue• Install and configure VMware ESX cluster• Migrate existing servers from physical devices to new virtual environment• Upgrade and reconfigure fiber switches used in backup environment• Write scripts to automate routine tasks performed by operations staff• Setup proof of concept ElasticSearch, Logstash and Kibana environment• Build test environment for production Netbackup environment for upgrade project• Perform performance tuning of Netbackup environment• Align RAID and file system configuration to improve backups to tape by 30%• Support multiple different production and customer environments

London, Gb

Monitor production systems and nightly processing for issues. Open trouble tickets and work withengineers to resolve any issues. Escalate any unresolved issues.• Analyze script errors and report any errors to appropriate engineer• Research and solve issues causing Veritas Netbackup jobs to fail• Report script errors and bugs to engineers• Automate entry of daily sales data into an existing spreadsheet from a report• Create and modify existing checklists and procedures used by other operators

Armonk, New York, Ny, Us

On-site Install, De-install, Desk-side Support representative. Provided fast and quality services forIBM customers.• Install and configure point-of-sale systems, servers, switches, routers, printers, multifunction printersand other misc hardware• Install any additional required software• Help refine install scripts used by other SSRs• Resolve any issues that arise during installs• Manage install teams of up to 20 technicians• Migrate user data from old workstations to new replacement workstations