Eric Ervin Email and Phone Number
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I am a dynamic professional renowned for leveraging digitalization and innovation to create significant value within Fortune 500 organizations. With a proven track record in strategy development, global shared services, and digital innovation, I consistently deliver impactful results across large complex organizations.My passion lies in inspiring cross-functional teams, ensuring flawless execution, and empowering the workforce through employee centric experiences. I am committed to reimagining data capabilities and elevating the employee experience, while fostering a culture of continuous improvementAs a thought leader and influencer, my collaborative approach has enabled me to lead large global teams and cultivate partnerships with internal and external stakeholders. I am adept at delivering cost-effective, cutting-edge business models that pave the way for next-generation business solutions.Areas of Expertise• HR Tech Strategy / Digital Transformation / Intelligent Automation & Gen AI Approach• Skills Strategy / Personalized & Integrated Employee Experience• Business and Operational Excellence• Learning Strategy and Transformation• Leading and Developing People and Culture in Large Multinational Organizations• Building and Transforming Organizations Critical Skills / Capabilities• Ability to inspire and motivate others, creating a shared vision and sense of purpose • Talent for identifying and developing the strengths of team members, helping them to reach their full potential• Successfully leading complex projects and initiatives• Excellent communication and interpersonal skills, with ability to build strong relationships with stakeholders at all levels• Collaborative leadership style, fostering a culture of teamwork and cooperation within your team
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Executive Director Hr Tech Solutions And StrategyMerckAllentown, Pa, Us -
Executive Director Hr Tech Solutions & StrategyMerck Dec 2019 - PresentRahway, New Jersey, UsResponsible for HR technology strategy, tech portfolio management, and all emerging technologies and capabilities including generative AI, robotic process automation, and intelligent automation.• Developed HR’s digital framework and roadmap focused on employee experience, analytics, and reorganization of work models.• Led generative AI adoption and implementation across Merck’s HR organization, enabling automated content creation, data synthesis, and personalized learning.• Driving Merck’s shift to a “skills-based” organization to better integrate talent, learning, career development, and recruiting and significantly improve and personalize the employee experience through machine learning and AI.• Deployed a “talent marketplace” at Merck to enable short-term “gig” opportunities for employees to address capacity gaps and increase employee development and exposure.• Attended Merck’s Advanced Leadership program conducted by Stanford’s Business School. This program is for high-potential executives to prepare for senior executive roles in the organization. -
Executive Director Hr Digital EnablementMerck Jan 2018 - Dec 2019Rahway, New Jersey, UsLed the overall digital transformation for HR including installation of new Workday HCM, candidate relationship management, analytics, and employee centricity.• Led global Workday & Phenom People (CRM) implementation across 96 markets supporting 20 languages across Core HR, Talent, Recruiting, Advanced Compensation, & Prism Analytics in 18 months.• Redesigned organization upon Workday Go Live and hired necessary talent for ongoing support and agile deployment of emerging technologies and ongoing system enhancements.• Deployed Visier HR analytics tool to provide data-driven insights and recommendations for HR and business leaders.• Realigned resource and funding model between HR and IT to drive greater agility and speed of new capability releases. -
Executive Director Learning Support ServicesMerck Mar 2014 - Jan 2018Rahway, New Jersey, UsLed global redesign of Merck’s L&D organization driving greater centralization and reduction of global learning spend. Created global L&D operations organization from scratch establishing operation hubs in Asia Pacific, Europe, and US while outsourcing all transactional work. Created “fix / flex” model with learning vendor for both content development and operations allowing for quick adaptation to variable demand.• Drove $90M in savings in L&D.• Stood up new organization in 6 months.• Unique operating model highlighted at numerous conferences and whitepapers. -
Director Strategy & TransformationMerck Mar 2009 - Oct 2014Rahway, New Jersey, UsProvided strategy development, alignment & oversight for all large, cross functional & global projects in the Global Customer Strategy and Channel organization. Eliminated saved $2MM annually in thought leader expense while increasing customer satisfaction to 95%. Increased overall compliance and implemented operational improvements increasing throughput by 30%. Lead and mentored six sigma resources driving $10MM in cost savings and cost avoidance -
Senior Manager / Manager Operational ExcellenceMerck Oct 2005 - Mar 2009Rahway, New Jersey, UsResponsible for overseeing complex, cross organization initiatives and building six sigma capabilities within the global pharmaceuticals sales and marketing organization. Redesigned channel product sample processes reducing cycle time by 66%, reducing customer complaints by 70%, and improving on time deliveries from 18% to 99.3%. Redesigned contact center call flow and eliminated non-value add activities resulting in 30% reduction in customer call time and $1.2MM in expense reduction -
ManagerSmart And Associates Aug 2002 - Sep 2005Responsible for managing large, complex client engagements focused on business process improvement, information technology assessments and implementations. Managed team of 20+ project consultants, conducting performance reviews, and managing project budgets as well as all project deliverables and overall client satisfaction
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Senior ConsultantArthur Andersen 1999 - 2002Responsible for managing large, complex client engagements focused on business process improvement, information technology assessments and implementations. Managed client teams, project budgets as well as project deliverables and overall client satisfaction
Eric Ervin Skills
Eric Ervin Education Details
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Muhlenberg CollegeBiology -
Penn State UniversitySupply Chain
Frequently Asked Questions about Eric Ervin
What company does Eric Ervin work for?
Eric Ervin works for Merck
What is Eric Ervin's role at the current company?
Eric Ervin's current role is Executive Director HR Tech Solutions and Strategy.
What is Eric Ervin's email address?
Eric Ervin's email address is er****@****hoo.com
What is Eric Ervin's direct phone number?
Eric Ervin's direct phone number is (908) 740*****
What schools did Eric Ervin attend?
Eric Ervin attended Muhlenberg College, Penn State University.
What skills is Eric Ervin known for?
Eric Ervin has skills like Cross Functional Team Leadership, Change Management, Strategy, Leadership, Portfolio Management, Business Process Improvement, Six Sigma, Management, Start Ups, Lean Manufacturing, Product Launch, Training.
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