Eric Ervin

Eric Ervin Email and Phone Number

Executive Director HR Tech Solutions and Strategy @ Merck
Allentown, PA, US
Eric Ervin's Location
Allentown, Pennsylvania, United States, United States
Eric Ervin's Contact Details

Eric Ervin personal email

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About Eric Ervin

I am a dynamic professional renowned for leveraging digitalization and innovation to create significant value within Fortune 500 organizations. With a proven track record in strategy development, global shared services, and digital innovation, I consistently deliver impactful results across large complex organizations.My passion lies in inspiring cross-functional teams, ensuring flawless execution, and empowering the workforce through employee centric experiences. I am committed to reimagining data capabilities and elevating the employee experience, while fostering a culture of continuous improvementAs a thought leader and influencer, my collaborative approach has enabled me to lead large global teams and cultivate partnerships with internal and external stakeholders. I am adept at delivering cost-effective, cutting-edge business models that pave the way for next-generation business solutions.Areas of Expertise• HR Tech Strategy / Digital Transformation / Intelligent Automation & Gen AI Approach• Skills Strategy / Personalized & Integrated Employee Experience• Business and Operational Excellence• Learning Strategy and Transformation• Leading and Developing People and Culture in Large Multinational Organizations• Building and Transforming Organizations Critical Skills / Capabilities• Ability to inspire and motivate others, creating a shared vision and sense of purpose • Talent for identifying and developing the strengths of team members, helping them to reach their full potential• Successfully leading complex projects and initiatives• Excellent communication and interpersonal skills, with ability to build strong relationships with stakeholders at all levels• Collaborative leadership style, fostering a culture of teamwork and cooperation within your team

Eric Ervin's Current Company Details
Merck

Merck

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Executive Director HR Tech Solutions and Strategy
Allentown, PA, US
Eric Ervin Work Experience Details
  • Merck
    Executive Director Hr Tech Solutions And Strategy
    Merck
    Allentown, Pa, Us
  • Merck
    Executive Director Hr Tech Solutions & Strategy
    Merck Dec 2019 - Present
    Rahway, New Jersey, Us
    Responsible for HR technology strategy, tech portfolio management, and all emerging technologies and capabilities including generative AI, robotic process automation, and intelligent automation.• Developed HR’s digital framework and roadmap focused on employee experience, analytics, and reorganization of work models.• Led generative AI adoption and implementation across Merck’s HR organization, enabling automated content creation, data synthesis, and personalized learning.• Driving Merck’s shift to a “skills-based” organization to better integrate talent, learning, career development, and recruiting and significantly improve and personalize the employee experience through machine learning and AI.• Deployed a “talent marketplace” at Merck to enable short-term “gig” opportunities for employees to address capacity gaps and increase employee development and exposure.• Attended Merck’s Advanced Leadership program conducted by Stanford’s Business School. This program is for high-potential executives to prepare for senior executive roles in the organization.
  • Merck
    Executive Director Hr Digital Enablement
    Merck Jan 2018 - Dec 2019
    Rahway, New Jersey, Us
    Led the overall digital transformation for HR including installation of new Workday HCM, candidate relationship management, analytics, and employee centricity.• Led global Workday & Phenom People (CRM) implementation across 96 markets supporting 20 languages across Core HR, Talent, Recruiting, Advanced Compensation, & Prism Analytics in 18 months.• Redesigned organization upon Workday Go Live and hired necessary talent for ongoing support and agile deployment of emerging technologies and ongoing system enhancements.• Deployed Visier HR analytics tool to provide data-driven insights and recommendations for HR and business leaders.• Realigned resource and funding model between HR and IT to drive greater agility and speed of new capability releases.
  • Merck
    Executive Director Learning Support Services
    Merck Mar 2014 - Jan 2018
    Rahway, New Jersey, Us
    Led global redesign of Merck’s L&D organization driving greater centralization and reduction of global learning spend. Created global L&D operations organization from scratch establishing operation hubs in Asia Pacific, Europe, and US while outsourcing all transactional work. Created “fix / flex” model with learning vendor for both content development and operations allowing for quick adaptation to variable demand.• Drove $90M in savings in L&D.• Stood up new organization in 6 months.• Unique operating model highlighted at numerous conferences and whitepapers.
  • Merck
    Director Strategy & Transformation
    Merck Mar 2009 - Oct 2014
    Rahway, New Jersey, Us
    Provided strategy development, alignment & oversight for all large, cross functional & global projects in the Global Customer Strategy and Channel organization. Eliminated saved $2MM annually in thought leader expense while increasing customer satisfaction to 95%. Increased overall compliance and implemented operational improvements increasing throughput by 30%. Lead and mentored six sigma resources driving $10MM in cost savings and cost avoidance
  • Merck
    Senior Manager / Manager Operational Excellence
    Merck Oct 2005 - Mar 2009
    Rahway, New Jersey, Us
    Responsible for overseeing complex, cross organization initiatives and building six sigma capabilities within the global pharmaceuticals sales and marketing organization. Redesigned channel product sample processes reducing cycle time by 66%, reducing customer complaints by 70%, and improving on time deliveries from 18% to 99.3%. Redesigned contact center call flow and eliminated non-value add activities resulting in 30% reduction in customer call time and $1.2MM in expense reduction
  • Smart And Associates
    Manager
    Smart And Associates Aug 2002 - Sep 2005
    Responsible for managing large, complex client engagements focused on business process improvement, information technology assessments and implementations. Managed team of 20+ project consultants, conducting performance reviews, and managing project budgets as well as all project deliverables and overall client satisfaction
  • Arthur Andersen
    Senior Consultant
    Arthur Andersen 1999 - 2002
    Responsible for managing large, complex client engagements focused on business process improvement, information technology assessments and implementations. Managed client teams, project budgets as well as project deliverables and overall client satisfaction

Eric Ervin Skills

Cross Functional Team Leadership Change Management Strategy Leadership Portfolio Management Business Process Improvement Six Sigma Management Start Ups Lean Manufacturing Product Launch Training Marketing Strategy Pmo Sales Management Customer Satisfaction Consulting

Eric Ervin Education Details

  • Muhlenberg College
    Muhlenberg College
    Biology
  • Penn State University
    Penn State University
    Supply Chain

Frequently Asked Questions about Eric Ervin

What company does Eric Ervin work for?

Eric Ervin works for Merck

What is Eric Ervin's role at the current company?

Eric Ervin's current role is Executive Director HR Tech Solutions and Strategy.

What is Eric Ervin's email address?

Eric Ervin's email address is er****@****hoo.com

What is Eric Ervin's direct phone number?

Eric Ervin's direct phone number is (908) 740*****

What schools did Eric Ervin attend?

Eric Ervin attended Muhlenberg College, Penn State University.

What skills is Eric Ervin known for?

Eric Ervin has skills like Cross Functional Team Leadership, Change Management, Strategy, Leadership, Portfolio Management, Business Process Improvement, Six Sigma, Management, Start Ups, Lean Manufacturing, Product Launch, Training.

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