Eric Eshun Email & Phone Number

Cape Coast

Supervising administrative assistants and junior staff by assigning duties and ensuring efficient workflow.Managing the inventory and procurement of office supplies to maintain operational efficiency.Assist in organising and facilitating in-service training programs for ongoing staff development.Drafting and reviewing correspondence, memoranda, and reports for the Director of Human Resources and Assistant Registrar.Responding to general inquiries and directing… Show more Supervising administrative assistants and junior staff by assigning duties and ensuring efficient workflow.Managing the inventory and procurement of office supplies to maintain operational efficiency.Assist in organising and facilitating in-service training programs for ongoing staff development.Drafting and reviewing correspondence, memoranda, and reports for the Director of Human Resources and Assistant Registrar.Responding to general inquiries and directing them to the appropriate departments for resolution.Assisting the appointment and promotion committee with the recruitment and promotion processes for senior staff.Coordinating meetings for the Administrative Directors Committee, including scheduling, preparing information, and distributing materials. Show less

Ghana

• Handling customer complaints and queries• Conduct training for new call center agents• Monitoring and evaluating agent performance, providing learning or coaching opportunities and taking corrective actions, if necessary.• Preparing reports and analyzing data to assist Management to determine call center goals

Education record

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General