Eric Essmann Email & Phone Number

Milwaukee, Wisconsin, United States

- Perform operating system software updates, upgrades and patches- Maintain and Build out Citrix Desktops- Perform day-to-day maintenance and installation of server, network equipment, virtual machines, messaging, backups and storage- Collaborate with the Team Members Maximum system uptime for all the various systems we support and manage. - Microsoft Azure Tenant Administration- Build and Develop Microsoft Sharepoint Tenants- Backup to our Messaging Engineer pertaining to Office 365 products and On-Premises Exchange Servers. - Participate in on-call rotation to provide 24 X 7 production support

Milwaukee, Wisconsin, United States

- Perform operating system software updates, upgrades and patches- Maintain and Build out Citrix Desktops- Perform day-to-day maintenance and installation of server, network equipment, virtual machines, messaging, backups and storage- Collaborate with the Team Members Maximum system uptime for all the various systems we support and manage. - Microsoft Azure Tenant Administration- Build and Develop Microsoft Sharepoint Tenants- Backup to our Messaging Engineer pertaining to Office 365 products and On-Premises Exchange Servers. - Participate in on-call rotation to provide 24 X 7 production support

Milwaukee, Wisconsin, United States

- Perform operating system software updates, upgrades and patches- Maintain and Build out Citrix Desktops- Perform day-to-day maintenance and installation of server, network equipment, virtual machines, messaging, backups and storage- Collaborate with the Team Members Maximum system uptime for all the various systems we support and manage. - Microsoft Azure Tenant Administration- Build and Develop Microsoft Sharepoint Tenants- Backup to our Messaging Engineer pertaining to Office 365 products and On-Premises Exchange Servers. - Participate in on-call rotation to provide 24 X 7 production support

Milwaukee, Wisconsin, United States

- Work with the Service Desk to create and distribute solutions to improve processes and procedures. - Perform operating system software updates, upgrades and patches- Perform day-to-day maintenance and installation of server, network equipment, virtual machines, messaging, backups and storage- Collaborate with the Systems Engineering team to ensure Maximum system uptime for all the various systems we support and manage. - Participate in on-call rotation to provide 24 X 7 production support

Milwaukee, Wisconsin, United States

- Senior Technical support analyst, member of Service Desk as a Service care team. - Coordinated with Clients to implement systems, complete projects, and address ongoing service needs.- Experience with Service Now, Active Directory, Provisioning, Network Support, Print servers and various charting applications. - Technical writing and Process Flow Development. - Technical new hire training.- Assisting with daily and monthly statistical reports.

Milwaukee Wi

- Service Desk As A Service support representative- Supporting various Long Term and Post Acute charting applications.- Providing clinical support through application functionality.- Administrative Citrix support- Network and telecom support- Experience with Service Now, Active Directory, Provisioning, Network Support, Print servers and various charting applications. - Technical new hire training involving client specific processes.

Milwaukee - Wi

- Applied critical thinking to effectively maintain equipment operations - Ensure safety standards and protocol are in compliance - Developing and maintaining team based role application for production line shifts

- Develop and maintain organizational functions and operations processes through Microsoft Office Suite - Technical support of tablet and PC devices - Application of electrical and plumbing repairs - Operation and safety of power and hand tools - Cut and pin customer keys

Wauwatosa Wi

- Implemented technology deployment and setup for office and store location - Diagnostic techniques and applied critical thinking to determine and correct customer issues - Ensured customer satisfaction through quality services

Greater Milwaukee Area

Responsible for leading tours around the campus of UW-MIlwaukee.

Cedarburg Wi

Cleaned cars inside and out both to go out on the lot and to be delivered to the customer.