Eric Estell Email & Phone Number

Southwest Us (Phoenix, Las Vegas, Los Angeles And San Diego)

• Managed fixed-route & paratransit contracts; contracts generated $200+ million annual revenue.• Ensured management services were provided according to contract, local governing board policies, as well as maintaining product quality and satisfaction, resulting in over 80% contract retainage rate.• Audited and corrected operational issues and built strong transportation practices for locations throughout the region resulting in no early terminations of contracts or cure… Show more • Managed fixed-route & paratransit contracts; contracts generated $200+ million annual revenue.• Ensured management services were provided according to contract, local governing board policies, as well as maintaining product quality and satisfaction, resulting in over 80% contract retainage rate.• Audited and corrected operational issues and built strong transportation practices for locations throughout the region resulting in no early terminations of contracts or cure notices.• Provided regional support to all contracted operations relative to operational issues in fixed route, paratransit, rental car shuttle and other passenger transport including airline passenger, employee shuttle and college student bus services• Areas of expertise include recruitment, hiring, training, management training, run cutting, labor relations, risk management, and passenger relations training.• Managed start-up activities for new locations with 100% starting on time Show less

Dallas, Tx

Served as project lead responsible for procurement and installation of airport-wide automated parking system. Developed business plan for inter-terminal busing operation. Coordinated the solicitation of vehicles and third party contractor for "Terminal Link" which began operation in Nov. 2003. Developed business plan for employee transportation that replaced the DFW AirTran; coordinated the solicitation process of third party contractor. Directed implementation of "Toll Tag" working with… Show more Served as project lead responsible for procurement and installation of airport-wide automated parking system. Developed business plan for inter-terminal busing operation. Coordinated the solicitation of vehicles and third party contractor for "Terminal Link" which began operation in Nov. 2003. Developed business plan for employee transportation that replaced the DFW AirTran; coordinated the solicitation process of third party contractor. Directed implementation of "Toll Tag" working with NTTA, TransCore and multiple internal departments. Responsible for expense budget of over $30 million and annual revenues of over $88 million. Show less

Cincinnati, Oh; Greensboro, Nc; Atlanta, Ga; Dallas, Tx

Risk mgt consultant - performed safety/risk audits of Ryder/ATE owned and/or operated transit systems; Served as GM at three ATE/First locations - Greensboro, Cobb County (Atlanta), and Dallas, TX. Managed operating budgets of $5M to $35M overseeing unionized workforce at both Cobb County and Dallas operations.

Tampa, Fl

Administered self-insurance programs and developed procedures for civil litigation, workers compensation claims, safety awards, hurricane evacuation, substance abuse awareness, and bomb threat procedures. Created a qualified trainers program which improved success rate of new hires completing training by over 50% and reduced turnover by 15%

Orlando, Florida Area

Supervised parking, monorail and bus operations.

Masters, Business Administration

Bachelor Of Science, Agriculture